I placed an order online two weeks ago for an xbox 1s with zavvi and received 2 of the games that came with.the bundle but no xbox 1s. I then had to email them several times as there is no phone number to speak with customer service only to have an email saying please wait another few days. After waiting another number of days and more emails to zavvi again I got a returns request from them saying that they could no longer supply the xbox 1s bundle that I had paid for. Once again I emailed them about how this was unacceptable and would take a replacement xbox 1 s bundle but my requested was not accepted and zavvi just wanted to do the return. I then had to go to another company to get the xbox 1s which was delivered within 1 day and I have still not got my money back from zavvi 1 week on. STAY AWAY from this company