Ordered something on 11 Dec - bank rejected payment as potentially fraudulent. Decided to source goods elsewhere and I considered the order would not be progressing nothing said to the contary. On 12 Jan Zavvi processed payment again without authorisation - goods turned up on 23 Jan and cost me £5.50 to return. Wanted as Xmas present and useless sending put 1 month later in nay case. Would not deal with them again as lost my trust