I gave them plenty of opportunities to solve this situation, but they just kept showing their CRIMINAL side so I'm just leaving my experience on all the major review sites hoping that it won't happen again to someone else and people would be more aware of the fraud they pull on costumers. On the 5th of June, I (unfortunately) placed a big order for some Marvel T-shirts for the "cheap" price of £64.93. After a couple of weeks, I received my shirts at home but, to my immense surprise, they were absolutely trash: loosy, shapeless and definitely too big even if I ordered the smallest size available, other than made of poor and scratchy material, horrible to see and really uncomfortable. I sent a message to the assistance asking for more information and they said that all their T-shirts were made like this (which is not true for personal experience) so, if I was so unsatisfied, I could have sent them back and receive my money back. I accepted that proposal and asked for the return form to put on the package. I sent the parcel from my hometown in Italy on the 6th of July spending €8.50 (that was the cheapest option for a 52x30x8 parcel weighing 800 grams as you can also see on the post office website). On the 22nd of July, I still haven't heard anything from them, so I sent them a message to know if the package had arrived to their deposit and they said that still haven't received anything. It seemed strange but I didn't mind too much thinking that maybe the postal services were later than usual. After one week, I still haven't heard from them nor I have received a return on my credit card, so I sent them another message asking why my parcel hadn't arrived yet. They answered me with the message "we only received one T-shirt". Seriously? They really think they can fool me thinking that they received one T-shirt when I sent ONE parcel with all seven of them? How can you receive one T-shirt and not the other ones if they were all together in the same parcel? Also, the price is revealing, you can't spend that amount of money for sending just one T-shirt. You really want to make people believe that just one shirt weighs 800 grams? On which planet? Definitely not on our dear Earth. This is impossible for obvious reasons. I asked to investigate on the problem in order to solve the situation but, after not hearing from them for ANOTHER week of waiting, I prompted them with more messages. At that point they just replied that they checked the deposit and they found only one shirt in the parcel. It's obvious that wasn’t true, also because they refused to send me the photo of my parcel. Probably they stole for themselves the other T-shirts because it was better to return the money (still haven’t seen them on my credit card) for just ONE of them instead of £73.43 (the total cost I paid plus the return postage). I'm absolutely shocked that they managed to pull this fraud on me, I should have known better but I thought that I was dealing with honest people so I TRUSTED them. That was my error. At this moment, I sent a report to the online authorities in order to get some closure on it and, finally, get my money back from these swindlers.