Absolutely appalling customer service - would have been zero stars if possible to award. Christmas present ordered and paid for next day delivery... that was 2 weeks ago and still no sign of it. Zavvi now saying lost in transit and I have completed the form they asked me to more than once, and am still no further forward. I would never buy from them again or recommend anybody do so, as it looks like you will just be set for disappointment and loss of money !