After shopping with Zignig for about 10 years and recommending them to others, I have to leave negative feedback. In summary, not all items are actually in stock, resulting in long delays; they do not reply to any emails, are hard to get on the phone, and there is very poor communication on order progress. My last order took over 2 weeks to be fulfilled. Consequently I can no longer recommend Zignig.
I placed an order on 28 November. I received part of my order on 30 November with no explanation as to why the order was incomplete. I emailed Zignig on 30th November, 6th December and 11th December asking for an order update, and I did not get ANY replies. After posting a message on the Zignig Facebook page I did get one phone call saying they were still out of stock of some items and was promised an update. It never happened. I finally received the remainder of my order out of the blue (luckily I was in) on 14th December, two weeks after placing my order.
Zignig I was relying on you to supply my business stationary. You let me down and it hurt my business.
8 years ago
Zignig Packaging has a
4.6
average rating
from
30
reviews