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247Parts Reviews

4.5 Rating 244 Reviews
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Happiness Grade
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Phone:

(580) 303-6707

Email:

jboone@west-equip.com

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Customer Service - Good

100.00%
Industry Average
Great customer service. Easy, fast order. Quick seamless delivery. Would certainly recommend.
posted 7 months ago - Anonymous
Extremely courteous and professional, able to ask questions about parts with quick responses, they make an effort to get your shipment out same day, small town general store type customer service.
posted 7 months ago - Anonymous
Did Great Great Service Will Order Again
posted 8 months ago - Jan S
Peyton was very patient with my questions, which were probably very basic for him. He was helpful in getting the correct items. He was polite, friendly and took time to answer all my questions completely. Shipment of the item was fast and so the service provided was great. Thank you.
posted 8 months ago - Patty G
Part came quickly, appears to be very good quality. Did not include necessary bolts, but used originals. Overall, happy with service.
posted 8 months ago - Jay C
Good service. Delivery timely
posted 8 months ago - Leo J
Very good service customer svc reps very supportive & knew exactly what my questions were not rev yet but sure delivery will be soon Thanks
posted 10 months ago - Robert R
Peyton I provided the best customer service that I believe I have ever experienced! He properly tracked down the various John Deere parts I needed for my tractor and snowblower... everything was perfect and arrived in a timely fashion. Awesome experience!
posted 1 year ago - Chris P
You just can't beat Customer Service. No matter where you buy your parts from, to me, it's all about the customer service after your purchase and theirs is second to none! All my John Deere parts will be purchased from here from now on. Thanks again (Peyton).
posted 1 year ago - Paul A
Absolutely AWESOME experience. Starting with the YouTube video that gave me perfect instructions for installing the mulch kit for my mower. Then, I texted support to ask for the part number for my mower. They responded on a weekend. Awesome service, great instruction, polite staff, and good prices. What more can you ask for?
posted 1 year ago - Michael P