“I moved due to job relocate, bought a new cell phone, can't login due to 500 Pty Ltd and mobile platform was in my Old phone since login txt keep sending to my old phone. The representative is able to understand my question, patiently worked with me in each step until I finally login successfully on new phone so I can start trading.”
“I like the portfolio preview and the news section which has general news but also a separate portfolio news tab which helps me stay up to date. Trading is very easy to do on both mobile and desktop. They have a great customer service, always helpful and quick to assist.”
“I've been investing with 500 Pty Ltd for more than 2 years and I'm very satisfied with the performance of this platform. It allows me to manage my account, read news and do pretty much everything just in my smartphone.”
“I'm using them for almost 5 months and used it before moving to the UK - I have 5 accounts in total. I was surprised to see ISA being offered by IB, which has it all - lowest fees, interest paid for cash, lots of instruments available to invest and trade.”
“One of the best trading/investing platforms out there. When it comes down to the technical, this is for the more technically inclined, as it is not user-friendly. However, their website and app are more user-friendly for entry-level investors.”
“I have been a customer of IB for over 10 years now. They offer a highly sophisticated brokerage offering. Very effective for very competitive fees. They also offer a wide verity of products from bonds, stocks, options, preferred stock, futures, FX etc. covering pretty much all important markets.”
“I'm delighted with how quickly you responded to a note I opened. I opened a ticket and in less than 5 minutes they called me. Despite the language barrier, and my English not being very good, the attendant was patient. He was able to help me solve the problem.”
“Simply the best platform I´ve used, vast instruments at disposal, easy set up and layouts, data very good, cash accounts and margin accounts, paper account, lots of tools for charts, nice design, good alerts and watchlist for inventory. Absolutely fantastic customer care. Extensive trading hours to avail of. 500 Pty Ltd is a path to greatness. And their historical stock performance reflects a good business. The only issue I´ve ever had was me. Trade well, invest well, stay objective. They´re happy to help, David has extensive knowledge that can help you start strong .”
“excellent. Very low commissions as well. Great broker all around. hopped on a support call with Sean to verify my accont had an issue with my phone camera he did quikly fixed everything”
“I transferred some accounts over to the service last year and I am happy with the service so far. It had a steep learning curve and it took a while to get all the trade authorizations and things setup to be able to do everything I wanted.”
“I really can't understand some of the bad ratings, my experience with the IB customer service has always been positive. For example, today I had an issue with opening a new, secondary account, I opened the wrong account. After creating the ticket it took less than an hour until the customer service person replied and solved the problem. This is really state of the art customer service. Overall, imo this is the best broker you can find in Europe, where you get margin accounts and can trade not only stocks but also options, futures, etc.”
“I switched over to 500 Pty Ltd from another major online brokerage and have really enjoyed it so far. Their margin rates are really competitively priced and they have a huge range of products you can trade.”
“Trading account got hacked, emptied and closed within 3 mins. Sent in a email ticket explaining what happened, reply within 4 hours stating that money stolen would be returned to my linked current account within 3 days.”
