Clintons Reviews

2.0 Rating 18 Reviews
F
Happiness Grade
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Phone:

0208 502 8661

Email:

ecommerce@clintoncards.co.uk

Location:

The Crystal Building
Langston Road

F

Customer Service - Bad

33.33%
Industry Average
I appreciate that it was the end of the day and everyone has an off day, but that does not excuse bad customer service.
posted 5 years ago - Chloe
Went into Clinton's at the mall in Bristol this last weekend. 2 assistants were at 2 tills, one on her mobile phone the other serving a customer. Once the customer left it was my turn. The girl hardly spoke to me instead she carried on a conversation with the other girl about doing extra hours: the girl who was on her mobile said one of the girls she interviewed and offered a job to didn't show up so she could maybe have those hours. In between their conversation the cashier asked if I wanted a bag. She then told me the amount and asked if I'd like stamps. I said no. She continued talking to her colleague whilst my purchase was progressing. I almost had to stretch over to get the receipt! Shame because Clintons have a fab selection of cards....they just need to up their service to avoid losing customers!
posted 6 years ago - J.H
Whatever you do DONT use their online service. The delivery company are a joke. They screw up and then lies about it. I ended up having to buy a substitute card due to their failures. Will never order from these guys online again.
posted 6 years ago - Kate