Coolshop Reviews

1.4 Rating 189 Reviews
C
Happiness Grade
Read Coolshop Reviews

Location:

-, - United Kingdom

C

Customer Service - Average

60.87%
Industry Average
Customer service via live chat was rude and parcel simply took too long to arrive.
posted 2 months ago - Julie Angel
Excellent service ordered 2x puzzels arrived within the stated delivery time. Very happy with this company.
posted 10 months ago - Peter
I ordered the Soda Stream Terra for £59 with no extra postage to pay. Excellent value if you don't mind a wait for your order to arrive. If you want excellent service next day delivery and all the perks, go and buy at full price - if you want a bargain you're in the right place. I'm delighted with my purchase - £27 cheaper than the nearest alternative supplier for the same goods I could find.
posted 11 months ago - Karen D
Other than that, I can't fault the service at all.
posted 2 years ago - J.Godden
I was warned at order placement that delivery services were busy and I might experience some delays but the product, a game I wanted for the family at Christmas, came very quickly and is as expected.
posted 2 years ago - James (Bromley)
Overall though my experience is positive & customer service was helpful.
posted 2 years ago - Danny
Put in an order for a set of six my little ponies far my granddaughters Christmas, had the order away before I read the adverse reviews on various sights ,thought I'd mad a big mistake ,but on the contrary this company have been excellent, the order arrived early and was in perfect condition and at just over £ 29 was real value,and I was able to track my delivery from Denmark through Holland to England and then by Royal Mail to Scotland on there website ,great service
posted 3 years ago - Jim H
Quick and easy, these reviews put me off but I can recommend them and customer service has a quick and pleasant chat now.
posted 4 years ago - James De Meillon