Login
Start Free Trial Are you a business? Click Here

Gap Reviews

4.1 Rating 126 Reviews
F
Happiness Grade
Read Gap Reviews
Visit Website

Phone:

0800 060 06666

Email:

custserv@gap.eu

Location:

Gap EHQ
Freepost WD 3719
Castle Mound Way

F

Customer Service - Bad

0.00%
Industry Average
And I called the customer service number and I contacted Gap Outlet on Facebook.
posted 2 years ago - Deiona Marie Muhammad
I have been a Gap shopper for over 40 years. While the quality of Gap clothing is what has kept me a fan favorite , I must say the customer service has declined in a major way . In the past , always had super friendly service willing to jump through hoops. Lately exact opposite . Not sure what country is now taking calls , hope ut was worth whatever they are saving but this could loose loyal customers .
posted 3 years ago - Kimberlee marcucci
The customer service people kept on asking to hold the package until Brexit shipping issues are solved.
posted 4 years ago - A.P. Italy
This is the worst customer service and clothing store I have ever had.
posted 5 years ago - Sabrina
The orders for more hundreds euros don't arrive regularly or are cancelled due to "system problems". The customer service in EU is terrible, you can call them only in US time! Ridiculous and disappointing.
posted 6 years ago - Zoltán