Mankind Reviews

Name: Mankind
Address: Mankind.co.uk Customer Service Department Meridian House, Gadbrook Park, Gadbrook Way, Rudheath, Northwich,, Cheshire
Rating: 1.35

1.4 Rating 23 Reviews

9 %

of reviewers recommend Mankind

Company Reviews

Questions

Metrics

1.4

Based on 23 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Live Chat, Telephone, Email

Visit Website

Phone:

0844 2495023

Email:

customer.relations@mankind.co.uk.

Location:

Mankind.co.uk Customer Service Department Meridian House, Gadbrook Park, Gadbrook Way, Rudheath, Northwich,
Cheshire
CW9 7RA

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Anonymous

Anonymous // 01/01/2019

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“I have a verified review at TrustPilot and anyone considering to buy should first look very carefully at other reviews.”

Helpful Report

Posted 6 years ago

“Ordered 28/11, with a 3-5 day delivery.... despatched 3/12 some 5 days from order. 20th December still waiting for the item which was a Christmas present to arrive. Shocking customer service, several messages sent over 3 weeks requesting tracking information, couldn't even tell me the carrier. They were expecting me to wait until 03/01, where was it coming from??? I got no where with the idiots on the other end of the messages so opened a case with PayPal and escalated to get my money back. Will never order from them again”

Helpful Report

Posted 6 years ago

“Mankind is the worst online shopping site I've ever used. Maybe it works if you are Uk customera, but the overseas shipping is disastrous. I ordered some skincare and waited for 2 weeks. The shipping tracking did not show any update. It was forever "left the UK and is on it's way". I sent a message to check the status and mysteriously, I received a reply that the package was "in London ready for transit". I waited for more than 1 month, still nothing. So I wrote another email, then they admitted the parcel seems to be lost. I gave up and asked for the refund. Due to the recent fall in British Sterling, I lost 5 pounds on the exchange rate. So i paid 5 pounds for absolutely NOTHING. And my reply from Mankind was "there is nothing they can do". So in short, i made an order, wasted my time to liaise and track my parcel, received nothing. I paid 5 pounds transaction cost and Mankind refused to bear any responsibility on that. Obsolutely worst customer service I have ever seen. Stronly advise people not to shop there again.”

Helpful Report

Posted 7 years ago

Mankind is rated 1.4 based on 23 reviews