Menkind Reviews

1.5 Rating 116 Reviews
E
Happiness Grade
Read Menkind Reviews

Phone:

0844 567 0710

Location:

The Atrium, Curtis Road, Dorking United Kingdom

E

Delivery - Slow

40.00%
Industry Average
At that time the website promised delivery before Christmas.
posted 1 year ago - Anonymous
I placed an order on the 15th December… I placed an order on the 15th December paid for next day delivery, my order was over £250, order status showing awaiting fulfilment.
posted 1 year ago - Tracey
Placed an order (166427) for an rc car for my daughters Christmas present, didn’t receive it, I contacted Menkind to chase it who promptly replied with a proof of delivery and suggested I check with my neighbours.
posted 1 year ago - Nathan
To make things worse I phoned up to ask about the delivery and was simply told "sorry but there's nothing I can do" and that they'd feed it back.
posted 2 years ago - Alex
I called the very next day and was promised one was being sent out special delivery.
posted 2 years ago - Amanda
I ordered a mechanical arm A type of mechanic building kit. It cost £30.99 including £5.99 postage for 1 to 2 day delivery. No confirmation e mail and no delivery. How disappointing as birthday present for a friend.
posted 3 years ago - Anonymous
I'm really disappointed, if they had just sent what is shown on the website I wouldn't have been bothered, yes delivery took a while too, but again it's Christmas, I could let that go.
posted 3 years ago - Sarah
The worst delivery experience ever. It is supposed to take 2-5 days but it came 14 days and they don't even apologize or offer you a refund. You can't even track your order and you never know when or if you will get it
posted 3 years ago - Hanna Hailemariam
I ordered on a Thursday for next day delivery.
posted 3 years ago - Joanne Ford
I am still waiting for my order 2 weeks later. I also got charged for items they no longer had in stock. It has amazed me how the call center works with no management or supervisors. Everytime I have asked to speak to one they are on dinner or it is the day off. I finally spoke to a supervisor who assured me my parcel would arrive by express delivery 3 days back. Obviously the items must be invisible Good job guys
posted 3 years ago - Sarah