Ryman Reviews

2.2 Rating 115 Reviews
A
Happiness Grade
A

Customer Service - Good

100.00%
Industry Average
We still were not sucessful and Sam took details over the phone and said she would contact their Customer Service for us to see what was the problem.
posted 4 months ago - Anonymous
I went into Rymans in Salisbury looking for some specific pens. Zack helped me go through and test all the options until I found what I wanted. Excellent Customer Service! I was very impressed by Zack's encyclopaedic knowledge of pens and the shop contents as a whole. Need something in the stationary line? Pop in and see Zack, he'll save you time and money! Best Wishes to the Team at Rymans Salisbury.
posted 1 year ago - Susan from the New Forest.
Yesterday, 16th March, I was sending money by Western Union at Rymans Worcester as I have frequently done but this time it was suspended. It took a lot of time, trouble and patience for Ms Kelly to resolve the matter during the day . I was very embarrassed at the time it was taking but she and her manager kept reassuring me that it was not my fault and she persisted until it was resolved Outstanding service and kindness.
posted 1 year ago - Anonymous
We went into Rymans barons key Northwich today 6th march 2023 our 41st wedding anniversary we were treated so kindly by the staff most of all a young lady called Hannah thank you all so much for perfect customer service. I appreciate the way we were treated because I am my husbands fulltime carer. Andrew Rodwell Christine Rodwell
posted 1 year ago - Christine Rodwell
Excellent customer service in Coventry store. Ordered 200 pages at the last minute on Sunday for a presentation on Monday. Both Vidya and Zoe were very helpful. They both managed to finish the job even though they had to stay late approx 30-45mins . All neatly organised . Can't thank them enough. Thank you ladies you saved my day.
posted 2 years ago - Neha Nagpal
Please don't bother wasting your time ordering product with this company, customer service is non existent, paid for item on 5th June only to be told on the 26th June the day delivery was expected its out of stock, not by Ryman but their supplier.
posted 3 years ago - TIM ATKINSON
I received outstanding service from Petrina Scanlon at the Kensington branch. After purchasing a Huawei sports watch I was having difficulty in trying to connect it. I returned to the store and Petrina took the time to help me set it up. She was polite and patient and exceptionally helpful. I really appreciated her help.
posted 4 years ago - Anonymous
Very good service Spl in Edgware branch staff One guy he served me his name is Adil he is very kind and one of his store manager Her name is venni she is very helpful and supportive manager Her behaviour is very kind with the all customer
posted 4 years ago - Ali
I've shop at Ryman for many years I have had a first class service great staff are always helpful and friendly right this morning I got my third fan from you 12"desk top status they are we'll made and great price
posted 4 years ago - Mr Leon Burchell
I go to Ryman for all my stationery and printing needs and to send DHL precisely because I know I will get top notch service.
posted 5 years ago - Parvin Bokhary