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Staples Reviews

1.9 Rating 101 Reviews
F
Happiness Grade
F

Delivery - Slow

33.33%
Industry Average
Horrible, shop somewhere else, delivery isn't trackable, the status is out for delivery and nothing has been delivered.even employees at my local store were not able to track the order.waste of previous time!kids are more reliable than your store...(Store pick up order with delivery to the store)
posted 5 months ago - Anonymous
I’ve been waiting for my delivery for 6 days now, and UPS has continuously changed the tracking details.
posted 7 months ago - imran
I ordered a desk online for delivery.
posted 2 years ago - Anonymous
I've order a pair of Sony headphones, stationary, and binders from their online store, and I had no issues with delivery.
posted 3 years ago - Emily Williams
Delivery in Ontario from Staples who uses Precison/ADSL distribution services SUCKS!!! SO freaking slow! Shipment on a truck at 7am for delivery and 5 hours later, the shipment still has not arrived. DO NOT ORDER FROM Staples...ORDER FROM AMAZON Canada, way faster delivery.
posted 3 years ago - Anonymous
Terrible customer service!!!! They advertised next day dispatch and I paid for express 24 hour delivery. It has been 10 days and it hasn't even been dispatched yet! I emailed to cancel and it took them 5 working days to respond and they refused to cancel the order. I will be returning the item when it arrives.
posted 3 years ago - C House
Placed an order on 9/22 for delivery on 9/24.
posted 3 years ago - Anonymous
Staples advertises 24 hour delivery but they use Courier Express for shipping. Courier Express might receive it in 24 hours but you'll be lucky if you see the product in a week while it sites in their warehouse.
posted 3 years ago - Jim Sloey
During ordering they do not tell you when is delivery time only after the confirmation.
posted 3 years ago - Artur Mroczkowski
They delayed my delivery and don’t even can explain why. Two day delay and still no package and no explanation
posted 4 years ago - Anonymous