Custom printing for your business and personal needs: Business Cards, Postcards, Magnets, Brochures, Return Address Labels, Invitations and more. Lowest price guarantee. Fast delivery. Customer satisfaction.
“Placed an order on 14/5/17, when they arrived, one side was upside down. Called vista print who said they will send another order out, received the second order and they were still upside down. Rang vista print, said they will send a third order out. order arrived and it was only envelopes, rang vista print and they said they would send them out a fourth time. I gave up and went elsewhere. Joke company. Avoid!”
“Totally waste of time
Totally waste of time. Customer service representatives do not listen to anything you have to say and just try and exert their authority upon you by talking down to you. They are very rude and are not able to comprehend customers requests. Managers are never available despite the fact you have been told by supervisors that there are more managers then workers. Representatives are argumentative and although you are told that the conversation is recorded, managers do not take any action against dealing with unruly behaviour or discussing issues with customers but instead they try and close your account. Head office details are never given despite repeated requests. If you do write to head office, your complaint is ignored.”
“Everything! wrong colour, wrong size, bad formatting and changed from English spelling to American but most infuriating was how their customer care team just ignore your comments and issue another proof without changing anything!!”
“Vistaprint UK - I would have rated them 0/5 but that is not allowable. Completely ruined the joy of ordering my wedding invitations and let me down very badly.
Sent my draft in English, they spell checked and amended it in American, missed spaces out left right and centre, the formatting looked terrible and I was stunned at how many calls I had to make to get someone to listen to me. Complained and didn't have decency to reply until I rang again.
They guarantee you will be satisfied and they failed miserably. Made so many calls trying to get them to do it right as they had pdf'd the documents that they had created online an wish I had paid them for the pleasure of doing it, so I could not amend them and each time they dealt with a couple of issues I brought to their attention but not all. Finally complained and said they would send it free.
48 hr tracked delivery actually took 6 days! When they arrived, the invitation itself was sort of OK despite being a weird colourbut the two inserts that were supposed to go in it were a strange mottled colour which I had never asked for on one side only and this was not visible on the proof. They were supposed to be black and white. I also had them design it and the idea was good but when they arrived one of the inserts was twice the size of the invite it was to be inserted in and the other was way smaller. Pretty basic errors for a professional company. Offered to send free of charge replacements but by their 48hr courier (which took 6 days originally) and I needed them for the following day and they refused to rectify their mistake by sending them on an overnight delivery.
Totally unprofessional, amateurish and quite frankly I could have done better - just annoyed at myself for believing their guarantee.
AVOID”
“Very high quality products with quick delivery. Once photos are added they are kept in your portfolio. I managed to order calendars for the wrong year and the customer service was amazing. 2 new calendars delivered free of charge with no problems. The customer service line is Freephone.”
“I was totally blown away with my products I ordered from you. They arrived early and I couldn't believe the quality absolutely wonderful. So so delighted. Thank you so much vistaprint I will be telling all my family and friends thank you again a very happy customer”
“Well for starters i would say be aware i ordered some small stickers and thought i was getting a good deal. Before i knew i had paid and ended up paying nearly three times more because of shipping and added VAT. Unfortunately i had paid before i relized (yes bad mistake). However i did receive the stickers very quick but have to say i am disappointed in the size of the print. Won't be ordering again.”
“Late Delivery, Bad product and impossible customer service.
My business cards were over 1 month late, when they did arrive I was not happy withthe quality, I have emailed and called several times but im getting no where. Ever call I make I am on hold for over 10 mins.
Would not recomend!!”
