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Abel & Cole Reviews

2.7 Rating 33 Reviews
42 %
of reviewers recommend Abel & Cole
Company Reviews Questions Metrics
2.7
Based on 33 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
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Anonymous
Verified Reviewer
“I would like you to avoid this company and I will not recommend to order from this company. I am first time buyer but not new to organic vegetables home delivery. I ordered first time from Abel & Cole and I received 50% of my 1st & 4th order, however there was another offer for £10 off the first 3 orders. For some reason the first offer was accepted and suddenly became not available when came to final charge. Later on the day of delivery I left clear instructions for driver to deliver to main property corridor (inside) and leave it in front of Flat 1 door. The driver left my four boxes on the street without noticing me or letting me know as I am first time buyer. On top of it my fruit box was not ready, so driver Bart decided to pack it to someone's else box with different name on the box and left it open on top of the rest of the boxes on the public street. When I contacted Abel & Cole about the delivery and missing items (eggs) the customer service contacted driver and he confirmed that he left the eggs there and that someone might help themselves to take them... I just could not believe this explanation and delivery style. I regularly order from Riverford and Milk&More but I did not have this kind of experience at all. They refunded the money at the end after my phone call, but all this looks to me very tricky from the discount codes "promotion" up to the delivery style.”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“I used both Riverford and able &Cole I prefer able & Cole , Their produce been fresher and so good so far . Except the potatoes is disappointing”
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Posted 5 years ago
Joy Greenhalgh
Verified Reviewer
“As a very longstanding, but now disillusioned customer, I agree with all the 5 star reviews, so why the one star ? Whilst proclaiming to be an ethical supplier I am afraid they are not. I rang Abel and Cole to ask if they buy from farms where badger culling takes place. This is their answer : they are leaving the decision as to whether or not to kill badgers up to the farmers, and they are following the Soil Associations lead . The Soil Association also leaves the decision over killing badgers to the farmer. Since the killing began, one third of the British badger population has been shot dead, some of those on organic farms. There is a scientifically proven, and economically viable alternative : badger vaccination. Take a look at the Badger Trust or the Wildlife Trust to find out more. Abel and Cole proudly proclaims itself as an ethical supplier and it has made huge and commendable efforts to be so which is why I write this review with heartfelt sadness . But if a company claims to be an ethical supplier then they must be so.”
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Posted 5 years ago
Sarah Moore
Unverified Reviewer
“What a fantastic company. Beautiful food, well packaged, lovely website.”
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Posted 5 years ago
Kate Larkin
Verified Reviewer
“Abel & Cole are simply the best organic food producers online! I make regular orders which are always delivered on time and perfectly chilled. The meat, eggs, milk and yoghurts are amazing quality. Would definitely recommend!”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“Fruits and vegetables are lovely. Love that you can change what you like in the boxes. Reducing plastic use at the same time as getting organic fruit and vegetables. What more can you ask for.”
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Posted 7 years ago
Anonymous
Unverified Reviewer
“always the highest quality fruits and vegetables at mostly affordable prices”
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Posted 8 years ago
Gina Bennett
Unverified Reviewer
“Their produce is second to none - I will be ordering regularly - a farm shop with organic produce that really doesn't disappoint... I am really chuffed that I have discovered them... five stars!”
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Posted 8 years ago
Anonymous
Unverified Reviewer
“I have been having deliveries from this company for almost 12 months now. (That should tell you something)There organic veg boxes are great, so nice to be able to swap things you don't like or fancy for something you do. And the organic meat is so full of flavour and tender, also the prices are very good in comparison to what you pay in the supermarkets for non organic meats. It's great that they give you updates about the farmers that produce the meats that you are buying, you almost feel you have a connection with them. Would thoroughly recommend Able & Cole.”
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Posted 8 years ago
Michael Welsh
Unverified Reviewer
“The quality of fruit and veg is generally excellent, delivery works brilliantly and they support small scale producers - plus it's all organic!! The range of produce available keeps expanding and I've discovered lots of great food things that I was previously unaware of.”
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Posted 8 years ago
Mark Whittaker
Unverified Reviewer
“Hit the product I want and delivered on time”
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Posted 8 years ago
Anonymous
Unverified Reviewer
“good selection of high quality organic fruit”
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Posted 8 years ago
Elizabeth Simard
Unverified Reviewer
“We get Abel & cole recipe box once a month. Really bring organic and local farmers right to your door. And a new recipe to try every time.”
Helpful Report
Posted 8 years ago
Abel & Cole is rated 2.7 based on 33 reviews
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