“The customer support is terrible. I’ve had 2 accounts that had money on them and were banned for no reason. I’ve emailed support twice and haven’t heard from them. It’s been 2 months now, still no reply.”
We sincerely apologize for the recent error where our anti-fraud system incorrectly banned accounts. This was our mistake, and we’re fixing it immediately. All bans are being reversed with promo compensation.
To restore your access, please confirm the email address linked to your account . We’ve already updated our systems to prevent this from happening again.
Thank you for your patience, and we’re committed to regaining your trust.
— AccsMarket Team
“AccsMarket has been my go-to for TikTok and Instagram accounts for over a year. My last order was 20 accounts - 18 were perfect, and the other 2 got replaced within hours. They even emailed asking for feedback, which I think is cool. It’s rare to see this kind of attention to detail in this industry 👍”
Thank you for your amazing review, Tom! We're delighted to hear that you've consistently had a great experience with our TikTok and Instagram accounts. Your satisfaction with our quick replacements and dedication to customer feedback truly means a lot to us. We strive to maintain that attention to detail, and it’s fantastic to see it recognized. AccsMarket excited to support you with your future needs!
“They commented under my previous review:
"Hello, our management team will review your request again. Please contact us again, we will try to resolve this misunderstanding.
Best wishes, AccsMarket!"
We sent dozens of emails. They never responded. We sent emails after this comment and again they don't respond. They just write here for show. They should give us the money we deserve.”
Hello, the thing is that different departments of our company are responsible for reviews and technical support on the site. Our task is to pass on your review, which is what we did.
If the site security service and technical support decided to block your account, then there were serious reasons for that. We regret that we were unable to help you.
Best regards, team AccsMarket!
We sincerely apologize for the recent error where our anti-fraud system incorrectly banned accounts. This was our mistake, and we’re fixing it immediately. All bans are being reversed with promo compensation.
To restore your access, please confirm the email address linked to your account . We’ve already updated our systems to prevent this from happening again.
Thank you for your patience, and we’re committed to regaining your trust.
— AccsMarket Team
“What impressed me was they sent an email afterward asking for my thoughts on the service. That’s a nice touch I don’t see everywhere. Grabbed 150 Instagram accounts for a promotional campaign. Delivery was fast, but some accounts had login problems. The replacement process took about 24 hours.”
Thank you so much for your thorough review, Zhong_Tap! We’re pleased to hear that our follow-up email made a positive impression—it’s all part of how we aim to enhance your experience. We appreciate your understanding regarding the login issues and are glad the replacement process was swift for you. Your feedback is invaluable for AccsMarket, and we look forward to being part of your upcoming promotional campaigns!
Thank you for sharing your experience, Peter. We understand that unpredictability can be frustrating, and we appreciate your caution. We're always striving to improve and provide a better service. Your feedback helps AccsMarket identify areas for growth.
“I’ve been trying to grow my TikTok for a while, and this account with high followers base did the job. Followers are bots as i think but i would be surprised if not. The whole process was simple, and the follow-up was appreciated.”
Thank you for your positive review, IBranun! We're thrilled to hear that our account helped you grow your TikTok presence. We understand your concerns about the followers, but we always strive to provide a straightforward and user-friendly experience. It’s great to hear that you appreciated the follow-up—customer care is important to AccsMarket. Looking forward to helping you with your future growth!
“Recently grabbed 15 Instagram accounts for a promo push, and they all had follower counts exactly as listed. What’s cool is that the followers didn’t drop drastically after I started posting - it was maybe a 2-3% decrease, which is normal. Tried another marketplace before, and their accounts lost 30% of followers in two weeks. Definitely sticking with AccsMarket for future projects.”
Thank you for your fantastic review, Volha! We're thrilled to hear that the Instagram accounts met your expectations and remained stable during your promo push. It's great to know you're considering AccsMarket for future projects—your satisfaction motivates us to keep delivering quality service. Looking forward to assisting you again!
“I expected more from a Genshin Impact account with maxed-out characters. It had great characters, but the items and resources didn’t match the level I was hoping for. I reached out, and they helped, but it felt a bit off.”
Thank you for your feedback, Ryan! We appreciate your insights regarding the Genshin Impact account you received. We're glad to hear that you found the characters to be great, but we understand your concerns about the items and resources. AccsMarket support team is always here to assist you, and we strive to ensure that every aspect of your purchase meets your expectations. Your experience is important to us, and we hope to provide you with a more satisfying experience in the future. Thanks for giving us a chance to improve!
“Never thought I’d need a Twitch account.. getting one with 30k followers helped grow my stream audience. The customer support agents were there when I needed them.”
Thank you for the fantastic review, Karol! We're thrilled to hear that Twitch account from AccsMarket with 30k followers has helped you grow your audience. It's also great to know that our customer support team was there for you when needed. We're committed to assisting our customers every step of the way, and your feedback really motivates us. Best of luck with your streaming journey, and we can't wait to support you further!
“Reddit accounts are a bit hit-or-miss for me, but the one with 8k karma turned out pretty well. I got solid interactions, but the posts didn’t go as viral as I thought they would. Still, as a strategy it's valid for anyone looking to boost their presence.”
We always aim to exceed our customers' expectations, and it's wonderful to see that we succeeded in doing so. Your positive feedback motivates AccsMarket to keep improving.
“My experience with AccsMarket was actually pretty interesting. Browsing through the categories felt like scrolling a treasure trove of accounts - seriously, from TikTok to Gmail, it’s all there. I grabbed a couple of TikTok accounts with pre-built followers and also snagged a Gmail bundle for a project. The details were spot on, and the login process worked without hiccups. What stood out was their replacement policy - one account had a minor issue, and they sorted it quickly. It’s rare to find a platform that’s this organized for something like this, and I’m already eyeing a few Instagram accounts for the next round. Feels like I’ve found my go-to spot!”
Thank you for your feedback!If you have any problems with our service you can simply write a ticket on the website: https://accsmarket.com/en/tickets/new. Our team will promptly help you resolve the issue.
Best regards, AccsMarket!
“Those who want to be a seller in accsmarket.com should think again
Hello,
I'll get straight to the point. We have been doing business as sellers on this site (accsmarket.com) for about 3-4 years. Except for the last year, we have not had any problems with the site management.
But at the beginning of this last year, we were first told that we have multiple accounts and they directly banned our seller account. Such a thing was absolutely impossible. We have never had multiple accounts and they showed us this as the reason. They said they have strong evidence and did not show any evidence. We literally begged them to unban us because there was no such thing. They lifted our ban.
They banned our seller account again in the last month and did not even bother to give a reason. While we were wondering if the accounts we sold were of poor quality or if it was about opening multiple memberships again, when we asked the reason, they gave us the following answer. I am copying their answer verbatim.
"
Hello.
You are blocked for fraud and selling accounts that are obtained by criminal activities. You are not allowed to create other partner or customer accounts in our store - all attempts will be blocked. Withdrawal of money from the balance and any service is no longer available to you.
''
What! How do you mean? We were shocked. Such a thing could never be possible. Because the accounts we create are created completely from scratch by our own software and system, along with their emails.
We tried to explain this to them. We wrote them many times that there was a mistake and they needed to investigate, etc., but we never got an answer. They still haven't responded and we understood that they were making excuses to ban us.
Also, there was a receivable of $700 or so inside. They didn't pay us this money either. They confiscated it.
The accounts we sold were among the highest quality accounts sold in that category.
If you want to be a seller on this site, read this and think again!
Note: I would also like to point out this. We have never received any negative feedback regarding the accounts we sold. In other words, both we and they were making money. We have every proof against the slander they have thrown at us.”
Hello, our management team will review your request again. Please contact us again, we will try to resolve this misunderstanding.
Best wishes, AccsMarket!
We sincerely apologize for the recent error where our anti-fraud system incorrectly banned accounts. This was our mistake, and we’re fixing it immediately. All bans are being reversed with promo compensation.
To restore your access, please confirm the email address linked to your account . We’ve already updated our systems to prevent this from happening again.
Thank you for your patience, and we’re committed to regaining your trust.
— AccsMarket Team
“Рабочие почтовые аккаунты. На всякий случай пароли меняю, имея опыт.
/Мне нравится, что здесь не просят оставлять отзыв сразу, дают время оценить работу аккаунта.”
“Occasionally, the process of transferring ownership can be delayed due to verification checks, but that’s more of a safeguard than a flaw. While I feel confident in using AccsMarket, it would be helpful if there were more buyer verification options to avoid fraudulent transactions. In general, I feel supported by the team, and I’m looking forward to continuing my selling journey here. Cheers!”
We're proud to be associated with such satisfied customers like you. Thank you for trusting us with your business. Your confidence in AccsMarket fuels our dedication.
We're humbled by your kind words and we pledge to continue delivering exceptional service to all our customers. AccsMarket lives by the motto of exceeding expectations.
