“I ordered sweatshirts for my wardrobe, however, there were numerous issues because I needed a special cut and sew with a pattern on it. I wasn't sure if I should deal with Affix Apparel or not, but after talking to their senior support manager, he really assisted me with the design and demonstrated that they have completed orders of this nature in the past. I made the decision to order from them as a result. It took some time, but almost a month later they shipped me several fantastic sweatshirts, which I just adored. Affix Apparel comes highly recommended. I appreciate Affix Apparel.”
“I eventually discovered a dependable and trustworthy production team in the USA after a protracted search and significant financial waste with many manufacturers (I will not name it!).”
“Really skilled manufacturers are employed by Affix Apparel. The very greatest custom apparel producers I've ever dealt with. I used to buy my clothes from a variety of different brands, but I was never happy with any of them. However, after I spoke with Affix Apparel and explained all of my issues, they persuaded me that this was the method they had used to please hundreds of consumers in the past. They advised me to check out their reviews on their website. After reading a lot of favorable reviews, I ordered from Affix Apparel.”
“Hello Chris, we have sent you the complete order and until now, you were satisfied with the quality of the products we have sent you and not only the products, you were happy that you have received the complete order after a little mishap which we did rectify by sending you the missing pieces. In regards to the refund, when you raised this issue, we offer to send you the missing pieces for which you agreed to it. As for the discount offer, I offer you this because you were satisfied with the quality of our products and thus we offer you it as you are our customer and will be. I have sent you two emails after my initial feedback email and not once I heard from you about this issue which you are telling here and if you would have told me about this issue earlier then we would have definitely provided you with the additional pieces because we are in this business for a long term relationships, we are not like other manufacturer that takes an amount from client and forgets about them.”
“I ordered my 50 shirt order on December 29th. I received very little in the way of updates and any information at all. When
I finally received my order it came around June 10th. When it came to me the order was incomplete and there was no heads up about that. I was missing 6-7 shirts in the original order which is a lot. I was assured they would be here soon and many apologies.
Upon a close inspection of my order I noticed I have only 36 shirts that are in perfect condition. The others have many defects and this order was a custom logo with reflective print. The reflective print is not consistent and there are many errors in the order. They did not refund or give me new shirts to replace these. So I ordered 50 shirts and only received 36 usable and sellable shirts which came over 6 Months later. I have added photos below to show exactly what I am talking about. 3 months later I received a message from Jason saying that I could leave this review and also get 10% off of my next order. I would say that is very insulting and I am absolutely unsatisfied with affix apparel. To make money on 36 of these shirts instead of 50 of them I would have to sell them at $75 each which isn’t going to happen so thank you affix apparel for no communication, high prices and when it came to my order many defects in the “quality” you supplied. I didn’t have to leave this, but I would like people to have an honest review and here is that.
In the pictures below you can see that some logo is unreadable and this is on multiple shirts right on the front chest. Also all of the XXXL shirts came with blurry logo and when they resent them mostly the same thing
I didn’t get a refund or anything so buyer beware”
“Got some custom sweatshirts made from them, everything came out great. I would have appreciated if they have delivered on time but still with this quality I can forget about that. Much recommended.”
“Received my package last week, it was missing some pieces so I told Jason about it and he was helpful to cover the loss. Overall quality was great. I would recommend them.”
“I have purchased some tshirts from the Affix Apparel a couple weeks ago. At first I was skeptical placing a big order but after seeing their quality I must say that these guys are honest and hard working because the quality of my tshirts are great and to my surprise they even provide me with free heat tags. I must say that the guys at Affix are without any doubt the best in their business.”
“Working with Ari Jogiel has been amazing! It has been my dream to bring my own fashion line to life, and it's coming together thanks to this guy. Great customer service. Exceeded my expectations. He's fast, efficient and keeps me in the loop on everything with constant status updates.
He provides various options and recommendations, which can be extremely helpful, as I find him and his team to be experts in the field. They are quickly growing, and never miss a beat. I can faithfully say that I can count on Ari with almost anything: from labels, fabrics, patterns, to finished products and custom boxes. Reliable people in this industry are hard to find, so I don't take it for granted.
I was shocked to find out how young he was. His professionalism way surpasses many of the rude outdated old fogies in the industry. I must admit, he demands a lot, but you can tell he does it because he wants your brand to be successful.”
“I had to file a refund because my order was delayed by 25 days which was very frustrating tbh. But 2 days back I received the complete order and was quite appalled by the manufacturing quality. So much so that I decided to pay them back. Had it not been about the exceptional quality I would have left a 1 star. I'd suggest them to work on delivery timelines to get better business in future. Else the quality speaks for itself. Good luck.”
“They take your money and take six plus months to create a sample that isn't even close to what you asked for and then will not refund any of your money that you paid as a deposit for your order. SCAMMERS!!!”
“As a clothing startup, I have worked with many clothing manufacturers, but when I started working with affix apparel they guided me on each and everything of my upcoming products, the price was more affordable than the others, and the major thing is that I received my order on time. Thanks to Frank from Affix Apparel. Keep up the good work.”
“This company is running a scam. Their business address is actually a mailbox in a FedEx building in Los Angles. They request that you wire them all funds up front. The bank and bank account that they ask you to wire funds to seems legitimate until you call that bank and find out that they’ve set up the account to immediately send any funds received to an offshore account in India. It’s all a scam. They claim to be a US manufacturing company but that is far from the truth. I filed a police report on them and due to the situation being considered wire fraud I was sent to the FBI in Los Angeles. They had already had reports made on this company.”
“I have used Affix for printing gear for my sports team three times now, and I have had pretty flawless experiences with them. The staff here took the necessary time to get my admittedly complicated order right, and then handled the actual printing very quickly. They were able to shave a week off the production time due to a deadline we had as well. The service and communication we received throughout the process was excellent, and most importantly, the print job looks GREAT. I will definitely come here for all my printing needs in the future.”
“I love these sublimation t-shirts. They are soft and comfortable. But the biggest draw is the exceptional customer service I received from Shannon Riley. I had a couple questions related my orders and an issue with the website. The response was very quick and extremely helpful, and there was follow up to address my problem and insure it was solved and I was soo happy with the result. I am very delighted with the experience and will recommend this company highly. Superior custom made apparel products and outstanding service is not as common as I'd like. I'm delighted with this company!”
“After working with sublimation printing for over a year we knew it was time to make the switch to custom cut and sew garments. The team at Affix has been so incredibly helpful in providing the proper mentorship and guidance to actually making our vision a reality while gaining a detailed understanding of the apparel industry each step of the way. Huge shouts to Frank for offering impeccable guidance in ensuring our new collection meets all of our sustainability goals and not settling for anything less! So so important to be conscious of our environmental footprint, there is no doubt they are finest custom clothing manufacturers”
“I received your t-shirts for my New Cafe.
The printing is excellent!.Thanks for doing such a good job for me! I have worked with multiple clothing manufacturer previously but i am really impressed by your customer support and the quality you have produced. I will definitely refer more people to Affix Apparel.”
