Aircondirect Reviews

Name: Aircondirect
Address: AirconDirect Trident Business Park Neptune Way Off Leeds Road, Huddersfield
Rating: 1.00

1.0 Rating 8 Reviews

0 %

of reviewers recommend Aircondirect

Company Reviews

Questions

Metrics

1.0

Based on 8 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

Phone:

0871 971 0771

Location:

AirconDirect Trident Business Park Neptune Way Off Leeds Road
Huddersfield
HD2 1UA

Write Your review

Tell us how Aircondirect made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Aircondirect 1 star review on 22nd October 2022

DavyDufton

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolute scam, bought an aircon 4 months ago and already broken, emailed about this and they’ve voided my warranty and they can’t even give a reason to why the aircon broke. Sent nobody out to have a look at it and to find out the cause of it breaking it was just a load of assumptions over email. THIS COMPANY WILL NOT FIX YOUR ITEM EVEN WITH A WARRANTY. AVOID! Terrible customer service wouldn’t even try and help just a straight up ‘we can’t help you’”

Helpful Report

Posted 2 months ago

“Absolutely terrible after sales service!! I was emailed due to a recall of the dehumidifier I purchased. I was given 2 options - to have a 'partial' refund (40%) or a replacement (in 2 months time). Neither option seemed fair to me but all my responses were 'which option would you like?'. I think this is totally unfair that I would not get a full refund to purchase another dehumidifier especially when the replacement was going to take 2 months to be sent to me!! All I wanted was a refund in full for a dehumidifier model that has apparently been catching fire. This is not good enough and I will be going to Trading Standards to report this company. I also was not informed I have to package the item accordingly with a label I have to print off and attach to the box. I do not have a box big enough to securely pack it and I do not have a printer. I have been informed the return could be refused. Very disappointed in the inconsiderate after sales care of this company who seem to have such good reviews overall. Date of experience: 13 August 2024”

Helpful Report

Posted 5 months ago

“After 18 emails and some (other reviewers say premium rate) phone calls, Aircon-Direct did not managed to fulfil my order for an Argo air conditioner. The first delivery was damaged and short of 4 or 5 accessories, including the remote control, although the packaging had no visible damage. After they took the package back, I heard nothing from them about a refund, so I contacted Amazon Pay and got a refund thro' them. They've wasted hours of my time and vastly reduced my confidence in internet buying. Trustpilot wouldn't publish my review of Aircon-Direct. DH 22Oct22”

Helpful Report

Posted 2 years ago

“Very disappointed, called, ask question and they put phone down so you have to call again. Waiting time extend and charge you a lot as is 087 number. Getting richer by putting phone down! Luckily I did not ordered.”

Helpful Report

Posted 2 years ago

“They put the 'con' in air con! Rip off company.”

Helpful Report

Posted 5 years ago

“Terrible. Appliance faulty on arrival, they refuse to replace until they have had a look at faulty item. They collected it over 2 weeks ago and it has still not arrived in their warehouse according to them. I'm £530 out of pocket and still don't have what I ordered, customer service is appalling. DON'T USE THEM!! (would give no stars if that was possible.)”

Helpful Report

Posted 6 years ago

“Take your money but do not deliver Product showed in stock and I ordered. I picked delivery date in September. I received confirmation of this. Today I checked the delivery status and it said delivery would be in December. I called up and they said the product had been double booked and I could have a refund. They didn’t tell me the call was costing me over £12. Now I'm out of pocket £12 and do not have the product.”

Helpful Report

Posted 8 years ago

“Awful customer care, will not accept returns on unopened mis-orders if collected in store. Just don't seem to care, never again”

Helpful Report

Posted 9 years ago

Aircondirect is rated 1.0 based on 8 reviews