Akita Systems Limited Reviews

Name: Akita Systems Limited
Address: Unit 15, Nepicar Park, London Road, Wrotham
Rating: 4.74

4.7 Rating 325 Reviews

97 %

of reviewers recommend Akita Systems Limited

Company Reviews

Questions

Metrics

4.7

Based on 325 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01732 762675

Email:

info@akita.co.uk

Location:

Unit 15, Nepicar Park, London Road
Wrotham
TN15 7AF

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Akita Systems Limited 5 star review on 24th January 2018

Gareth

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for Tom and Jack's help yesterday regarding the BTHub password issue and your follow up e-mail that it was nothing to worry about. Very grateful, many thanks, sam”

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Posted 9 years ago

“Quick response at fixing my issues”

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Posted 9 years ago

“Good service”

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Posted 9 years ago

“Change made as requested. Only downside was that I was told it would take 30 minutes to take effect when in fact it was much longer. I wasted time checking whether it had worked when there was no urgency, so I could have just checked later if I had known.”

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Posted 9 years ago

“Friendly, Helpful, Reasonably prompt and usually not too many problems. Not everything goes right every time but that is probably more the nature of IT rather than Akita”

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Posted 9 years ago

“swift action taken to my support request. usually resolved within the hour.”

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Posted 9 years ago

“A friendly local service”

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Posted 9 years ago

“They usually fix our computer problems in record time.”

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Posted 9 years ago

“I have always found your staff to be very polite and helpful and always treat every issue as important even if its a simple fix.”

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Posted 9 years ago

“They were very helpful and helped me to get my access sorted out as a new contractor.”

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Posted 9 years ago

“Prompt Response, Effective Action”

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Posted 9 years ago

“They respond quickly and action the tasks quickly.”

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Posted 9 years ago

“Generally quick to respond to questions and queries (although my last question went unanswered). Found Nick to be very helpful and knowledgeable.”

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Posted 9 years ago

“the sorted out the problem quickly”

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Posted 9 years ago

“Always very friendly and very helpful.”

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Posted 9 years ago

“Fixed problem with printer”

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Posted 9 years ago

“My query was sorted out to my satisfaction and within a reasonable timescale.”

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Posted 9 years ago

“By their quick response to my numerous queries.”

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(None Selected) - Posted 9 years ago

“Currently we are very happy with he service we receive, at the start of the year the service was poor but current service has surpassed that and would say now that the service receive is very good. although we think that the response times could be improved.”

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Posted 11 years ago

Dear Danny, Many thanks for the feedback. Please rest assured that we are continually striving to improve all aspects of our service. Further reducing response times remains a key focus, and plans are well underway to do so! Kind regards, Akita

Posted 11 years ago

“We have been a customer for a few years and found their staff to be very knowledgeable. When they are having busy periods the response times can be a little slower than we would like in an ideal world but they rarely fail to resolve the issue quickly and efficiently something that was never guaranteed with our old IT support company.”

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Posted 11 years ago

Dear Denver, Many thanks for the positive feedback, it is greatly appreciated. Please note that we are taking steps to make our service even more responsive moving forward! Kind regards

Posted 11 years ago

Akita Systems Limited is rated 4.7 based on 325 reviews