alfatrade.com have a Customer Happiness Grade of C-. Customers are happy with their customer service but are unhappy with their refunds.
“
Thanks to Mrs. Daisy’s thorough work, I was finally able to get a refund.
”
- Dalot kelvin
“
I regret not researching the company thoroughly, as reviews might have highlighted their problems. Fortunately, FRAUD SHIELD RECOVERY took my complaint seriously, acted swiftly, and secured a refund for me last week. Their prompt response was a huge relief and demonstrates their commitment to customer satisfaction.
”
- THOMAS CATLIN
“
I received my refund last week thanks to their help.
”
- Bill Newton
“
Transactions took forever to process, and the customer service was completely unresponsive—when they did finally reply, their answers were vague and unhelpful.
”
- Jude Wright
