allbeauty Reviews

“ They said they had just received an image to show that the product was damaged - had I not pressed them, I would still be waiting for the package now They then offered to resend a fresh package via the same courier, which I declined and asked for a full refund, which I was then told, would take 3 to 5 working days to be returned, which in the circumstances I found completely unacceptable. ”

“ I purchased a very expensive product from allbeauty based specifically on the description and pictures on the website. I was extremely disappointed to receive a product that differed from this description and returned for a refund. As of today I have not received my refund. ”

“ With one item having been produced over 9 years ago!!!?? If you're having a sale, great - if you're getting rid of old stock, state this fact!!! Still waiting on my refund to come back after 3 days of the return being marked as delivered on the RM site also. ”

“ I was told I could have 20% refund but that this would never happen in the future. ”

“ I never recieved my item or a refund!!!!! ”

“ Returned item, not yet received a refund ”

“ With the apologies of the customer service I also have been told that once I would have refused the parcel, I would have received immediately my refund. ”

“ Damaged product £200+ Refused Refund allbeauty has been my go-to discount shop for 3 years. ”

“ I received a faulty item and till now I haven’t received my refund back ”

“ I ordered an expensive bottle of aftershave which was supposed to arrive in 48 hrs - it never arrived and after speaking to Customer Services waited another 3 days after which it didn’t arrive so spoke again to Customer Services who then gave me a refund. It was an anniversary gift - totally unacceptable. ”