“
I believe that this reflects the small size of the company, which therefore lacks resilience, but does give a personal service when they are being attentive.
”
posted 1 year ago
- Anonymous
“
Matt handled our booking superbly well.
He was always on hand to answer any questions promptly, honestly and professionally.
He was incredibly informative about the finer details and I feel he provided a very personalised service, even though he must be inundated with queries from other clients.
We completed the booking successfully.
Thankyou Matt
”
posted 1 year ago
- Joanne
“
The usual excellent, personalised, attentive service from Matt; very much like having a "friend" in the travel industry who knows you, knows the resorts & puts together what you'd book for yourself if you had the time, expertise & contacts.
”
posted 1 year ago
- Andrew
“
I found Alpenglow when I was trying to find a bargain ski holiday, which as you know, does not exist!!! I had emailed the company, hoping for a miracle, and the next day, the Miracle came from the Director Matt.
Matt gave me several options, one of which was too good to be true. I discussed the chalet details with my friends and we were booked that day.
Matt could not do enough for us. I must have emailed and rung him 20 times with different questions, but it was never too much trouble. The next day we has confirmation of the booking.
We've not been on the holiday yet, but the Chalet and reviews look good.
I'll DEFINITELY be calling Alpenglow again for the next one!!! 5 STAR SERVICE!!!
”
posted 2 years ago
- Georgina
“
Matt was very quick to respond to our initial enquiry and come up with same great options for our holiday. He was quick to answer all of our questions and advise on the best way forward to help us secure our preferred chalet for our holiday.
Would definitely recommend Alpenglow the service was first class. Really looking forward to our ski holiday with friends and family.
”
posted 3 years ago
- June
“
I have used Alpenglow 3 times now. Each time they have found the right holiday and the experience has been exactly as described. They really understand their properties and resorts. What really impresses me is their service goes beyond booking a holiday. Matt is there to support throughout no matter what the question is. A really knowledgeable and trustworthy company who I look forward to using again.
”
posted 4 years ago
- Sacha
“
Brilliant customer service and Matt was only too happy to help with my all our questions.
”
posted 4 years ago
- Colina
“
Excellent, professional service,
Matt is very knowledgeable and always there for good advice.
”
posted 4 years ago
- Neil
“
Alpenglow glow have been our go to holiday travel company several times now and we highly rate their efficient, helpful and knowledgeable service making the whole process so straightforward.
We would recommend anyone to use Alpenglow.
”
posted 5 years ago
- Natasha
“
A very quick and personal service.
”
posted 6 years ago
- Tony