We are sorry to hear about this situation!
I hope that you inquired about this issue with us over email or phone! Our team is here to help with any issue such as this. We our in every weekday from 8 a.m. to 4 p.m. and would love to be able to provide you with a replacement or refund for this!
Our email is - sales@ampedairsoft.com
Thank you so much for the feedback and we look forward to helping you further! :)
Thanks Mark! Our shipping team goes above and beyond to provide the fastest processing and make sure that our delivery services get your package immediately! :)