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Anorak Reviews

4.7 Rating 3,939 Reviews
93 %
of reviewers recommend Anorak
4.7
Based on 3,939 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Anorak Reviews
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Location:

Anorak PO Box 80671,
London
United Kingdom
SE23 9GD

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Anonymous
Anonymous  // 01/01/2019
“Great, family run co. Prompt delivery and good customer service.”
Helpful Report
Posted 5 years ago
“Lovely product but not quite right for my room (bedding didn't match the curtains) - it was a very smooth and efficient refund service (even though it takes a little while to complete).”
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Posted 5 years ago
“Beautiful quality organic cotton duvet cover with an interesting and unusual print, and great service!”
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Posted 5 years ago
“Best Pjs I’ve ever purchased! Will be back for more”
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Posted 5 years ago
“Really easy to order and quick delivery.”
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Posted 5 years ago
“I love Anorak for their towels, they are thick and brilliant quality. I now have kissing Stag, birds and badgers in my collection! Thanks Anorak for your speedy service.”
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Posted 5 years ago
“Lovely looking orca picnic blanket, really light to stash in a day bag, we've already been using it lots and appreciated the sustainable packaging too!”
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Posted 5 years ago
“Love this :)”
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Posted 5 years ago
“Gorgeous stuff, cheery patterns, bright colours and brilliant ethics. Thank you.”
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Posted 5 years ago
“Lovely bedding, soft and beatiful design”
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Posted 5 years ago
“Good quality, but not at all as pictured. Terrible colour and faded printing”
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Posted 5 years ago
Sorry to hear this. We are working on photographing our homeware products in natural lighting to avoid this happening again. Your feedback has been passed on to the QC team.
Posted 5 years ago
“Quick and efficient service.”
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Posted 5 years ago
“Prompt delivery. Item was well packaged.”
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Posted 5 years ago
“Fantastic company- high quality, unique products across the board. Great customer service- feels very personal. Highly recommended!”
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Posted 5 years ago
“Quality product and fast delivery. Highly recommended.”
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Posted 5 years ago
“Nice item, but didn't fit. Returned 2nd July. Eleven days later, I haven't heard that it's been received and refunded.”
Helpful Report
Posted 5 years ago
Hi, sorry to hear you've had a disappointing shopping experience with Anorak. We're a very small independent business with only 10 employees - our refund policy states that it will take us up to 21 days to unpack, process and refund your return, sorry about that. If you drop us an email to info@anorakonline.co.uk with your order number we will look into this for you.
Posted 5 years ago
“I am not normally one for reviews but these towels are amazing quality so much so I have already made a second order. Super adsorbent and look so lovely, would highly recommend”
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Posted 5 years ago
“This was our second purchase from Anorak. The first was a complete set of “kissing squirrels” towels. The quality was so good combined with the ethos of the company, we decided to go for the”orcas” as well. Both sets have been much admired and they are a pleasure to use.”
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Posted 5 years ago
“My daughter loves it! It looks gorgeous on her. Now I'm considering getting pyjamas in the same pattern for myself!”
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Posted 5 years ago
“Lovely item fast delivery would definitely buy again.”
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Posted 5 years ago
Anorak is rated 4.7 based on 3,939 reviews