Anorak Reviews

Name: Anorak
Address: Anorak PO Box 80671, London, United Kingdom
Rating: 4.71

4.7 Rating 3,939 Reviews

93 %

of reviewers recommend Anorak

4.7

Based on 3,939 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Location:

Anorak PO Box 80671,
London
United Kingdom
SE23 9GD

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Anorak 5 star review on 16th October 2023

113

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the blue midi dress, which arrived beautifully packaged within a couple of days. It was lovely. A well made striking blue colour, good length and the fabric was beautifully soft. Alas, it didn’t suit me, so I reluctantly returned it and I’m currently waiting a refund.”

Helpful Report

Posted 3 years ago

Hi there, I'm so sorry to hear it was not quite right. Please could you get in touch with us directly on info@anorakonline.co.uk with your order number so we can look into this for you? Best wishes Team Anorak

Posted 3 years ago

“Returns take a long time”

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Posted 3 years ago

Hi Clair, I'm so sorry you haven't received your refund yet. Please could you get in touch with us directly on info@anorakonline.co.uk with your order number and your return tracking so we can help resolve this for you? Best wishes Team Anorak

Posted 3 years ago

“Really nice top but size 12 was too big (measured 39” across the bustline). Have returned and awaiting refund before I order size 10.”

Helpful Report

Posted 3 years ago

Hi there, I'm so sorry to hear it was not quite right, please could you get in touch with us directly on info@anorakonline.co.uk with your order number and return tracking so we can look into your refund for you? Best wishes Team Anorak

Posted 3 years ago

“Lovely dress. Had to sew a popper on as it was gaping around the bust area. But not really a problem. Looking forward to wearing it!”

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Posted 3 years ago

Thank you so much for your review, I will be sure to pass your feedback onto the team. Best wishes Team Anorak

Posted 3 years ago

“Great service”

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Posted 3 years ago

“Lovely quality eco friendly products. I ordered two items and returned one, slow to refund. Once I contacted them they chased it up and I got my refund the next day.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Product is gorgeous! However i decided needed the double instead., returning the item is free but its not at all easy to return.”

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Posted 3 years ago

Hi there, Thank you so much for your review I will be sure to pass this feedback on to the team. Best wishes Team Anorak

Posted 3 years ago

“Quick and easy purchase and delivery. All good. Just a tad expensive but it's good quality stuff so can't really complain!”

Helpful Report

Posted 3 years ago

Hi there, Thank you so much for your review, we're so pleased you love your item. Best wishes Team Anorak

Posted 3 years ago

“The dress is made well, good quality but I ordered a size 12 (my normal size) and thought the dress was a bit big. I wear it with a belt and love it, but it is just something to consider when choosing a size.”

Helpful Report

Posted 3 years ago

Hi there, Thank you so much for your review I will be sure to pass this feedback on to the team. Best wishes Team Anorak

Posted 3 years ago

“Very quick delivery choice of payment great”

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Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

“High quality items. Transparent shipping updates and whatnot. Styles seem to run on the large side for a British brand. They even run large compared to many USA brands.”

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Posted 3 years ago

“I am delighted with thekissing hedgehog toiletry bag.I lovethe colour and size”

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Posted 3 years ago

“Website shows the necessary info, but it would be nice if you could filter by size.”

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Posted 3 years ago

“I really love these PJs, great design, comfy fabric. They were a little thinner than I expected but I can live with that.”

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Posted 3 years ago

“Some nice pieces and fast delivery. Just need to watch the longevity of some of the materials used as its not environmentally friendly to only get a couple of uses out of something before it shows signs of wear.”

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Posted 3 years ago

“Great and fast service.”

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Posted 3 years ago

“First time ordering from Anorak. The dress I ordered fits really nicely. I’ve had lots of compliments and folks asking where it’s from 👍🏻”

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Posted 3 years ago

“As expected; easy to order and my parcel arrived promptly after the Christmas break.”

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Posted 3 years ago

Anorak is rated 4.7 based on 3,939 reviews