Aperture IVA Reviews

4.9 Rating 521 Reviews
98 %
of reviewers recommend Aperture IVA
4.9
Based on 521 reviews
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
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Anonymous
Anonymous  // 01/01/2019
Going into and IVA is a big step and takes commitment, it can be very stressful especially if you have been passed on by other companies which does happen. This happened to we finally came into the hands of Aperture. They were very patient and professional and took the time to listen, always a bonus. We were very happy with the service we received from Aperture and would recommend them to others who like us find themselves in difficulty. We are now debt free and life is good. Thank you Aperture!
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Posted 6 years ago
I could always contact a real person for advice. The stress of rising interest was taken away. Thanks
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Posted 6 years ago
When we spoke on the phone, everything was explained very clearly, and they were very very helpful. If we had trouble paying one month they would work out a new payment plan for us to help us get through the remaining term of our agreement.
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Posted 6 years ago
Very friendly and helpful all the way through very supportive and now debt free no more worries
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Posted 6 years ago
Aperture were excellent in all aspects of my IVA. There communications, advice, help and listening skills were all 5* They put together a plan that worked well for me, and my monthly payments were affordable. When I had concerns and contacted them by phone, they were always professional, and I was never made to feel that I didn't matter.
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Posted 6 years ago
They are very helpful, no pressure, they help me to finished until the end of my journey. I finished my IVA early as it wasn't expected, because they made it possible for me . Now I can sleep better, free from worries, depression, and fears that I might not finish the term of my IVA. But I did it with the help of aperture. Trust and patience makes me finish my IVA,without aperture help, and support, I'm still on it. A million thanks to aperture, I will recommend you to anyone who needs your service.
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Posted 6 years ago
Having an IVA was an enormous undertaking, each year the review date would come up and I would get very nervous in case the amount had to go up. I found that my case manager was kind helpful and compassionate. This helped me feel confident that they had my best wishes at heart and each review I began to fear it less and less
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Posted 6 years ago
Just completed our IVA and from start to the end of the process Aperature have been helpful, understanding and non-judgemental. When we think back to 6 years ago and how we both felt about the mess our finances were in with Aperature's help we are now in a much better place. No matter how bad you think things are there is a way out. Don't sit worrying about what the post will bring; get help. Make the decision and place the call, you'll feel much better.
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Posted 6 years ago
I started off a long time ago with a credit card ! Within a very short time I was offered another one at "competitive "rates and then offered better rates to combine them with another card! I think now you now where this is going. Then my car packed up so I needed a bank lone to buy another and so on, I then had a very well paid job however I got made redundant. To cut a very long story I was basically in a lot of financial trouble to say the least! So I turned to a very friendly dept solution company Aperture iva, well they really looked after me , they wrote to all the company's that I owed money to and nogaiated a plan that I could comfortably afford in a suitable time scale. I am now completely dept free and a lot happier in life and I now save for the things that I want and I don't use credit and I never will, i have learned to live with out credit during my iva term. without there help and support I would still owe thousands of pounds and would do for the rest of my life. Thank you Mike
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Posted 6 years ago
Straight talking A solution Help all the way Great communication Helpful staff
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Posted 6 years ago
I felt as though l was not alone on my journey and knew there was always someone at the end of the phone to guide me
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Posted 6 years ago
They weren't judgemental. they understood the issues and supported us throughout. Importantly they were realistic and understanding. I liked the fact that they didn't inspect every minutia of our life and trusted us to do the right thing. They struck the right balance between auding annual returns and not making us feel under a microscope
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Posted 6 years ago
knowing if needed I had help against the threats etc from the bulleys /creditors my dept was due to heart attack /stroke maybe they one day will find out for themselves but they do not show any compassion thank you aperture for your help and support and advise people with debt to contact aperture it may be a long haul but worth it regards and thanks again MRJJ MAHER
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Posted 6 years ago
The service given to us at a very stressed time was second to none.We were valued as people and not statistics and we were kept informed as to what was happening every step of the journey.We cannot recommend this Company highly enough for the fantastic Customer Service we received and the professional information we obtained. Thank you for all your help and understanding at this traumatic time in our lives.Dealing with this Company set us on the right track and gave us our lives back.
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Posted 6 years ago
We were kept up to date every step of the way either through email or phone & always knew what stage we were at. Every member of the team we dealt with was just great from start to finish & made it all really painless & stress free for us. We would highly recommend Aperture. Thanks for giving us control of our lives back.
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Posted 6 years ago
life is a funny thing all can be going really well then all of a sudden everything falls apart its when this happens it is great to know there are people out there ready and willing to help. aperture were the people who helped me get back to a life less stressful and controlled
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Posted 6 years ago
Dealing with Aperture made a very stressful situation much easier to deal with, always just a phone call away to help with any queries or problems throughout my IVA.
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Posted 6 years ago
We were at our wits end and referred to Aperture they sorted everything out for us they felt with all our debtors and kept us informed all the way
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Posted 6 years ago
From the first meeting I felt better. I was kept fully informed and the assistance and support I was given was second to none. Now my IVA is completed I am able to manage my finances and will never get into that situation again thanks to Aperture.
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Posted 6 years ago
They were always helpful ,never judged me and were always there when I needed them...They always phoned back if I couldn't get hold of them..Their cheerfulness helped me feel better and got me through the past 5years..They also were very quick when my IVA came to an end and I got the final paperwork..Brilliant through EVERY step of the way..I can't thank them enough.
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Posted 6 years ago
Aperture IVA is rated 4.9 based on 521 reviews