“Absolutely perfect service. Very happy to help through online chat and phone calls. All the people we spoke to were extremely helpful and friendly aswell which is rare sometimes when dealing with companies. We are starting a new business and we will definitely continue to use APL for all our supplies.”
Hi Debbie
Thanks so much for your very kind review.
Your printed boxes looked brilliant!
It's wonderful to hear that you intend to work with us again.
Have a lovely week and all the very best wishes for your new business!
Charlotte
“Very prompt and professional, as usual. Also, I made a mistake with my order and when I called a nice young man sorted it out straight away, even though it was my fault! Excellent service!”
“Called very quickly after order was placed to make sure we understood lead timings then helped to find an alternative that met requirements. Fantastic service.”
Thank you so much for your review Samantha. It's great to hear you were impressed by our level of customer care, we look forward to working with you again soon!
Best Wishes
Charlotte
“Products are great and delivery is always on time or quicker but really its the customer service that stands out way above the usual standard. Keep doing what you're doing APL; we'll be back time after time!”
Hi Gina
Thanks so much for taking the time to write such a lovely review, it was myself you spoke to on the phone and as it was pleasure to help you :)
We look forward to hearing from you soon, have a lovely weekend!
Charlotte
“Order regularly, brilliant quality bags at a great price. Delivery is super speedy and I am always well informed on delivery times. Customer service is absolutely fantastic , friendly and helpful .”
“Thank goodness for APL - I urgently needed wine bags, having realised an order from elsewhere was not going to arrive, and I had a very narrow window. I found APL's site, the ordering was easy, the quality and prices were great. I ordered late afternoon, the bags arrived before lunchtime the next day. Everything was perfect - phew! - thank you!!!”
Hi Janice
I'm so pleased we were able to help you so much! It's so lovely to get such wonderful feedback.
We wish you a very Merry Christmas and a Happy New Year!
Charlotte
“Excellent service. Very prompt delivery. An error was made but Joe dealt with it very efficiently.
The plastic bags I chose are a lot thinner than I expected but they were cheaper ones, you get what you pay for! Everything else I'm very happy with”
