“I had one issue with APL, they delivered the incorrect sized boxes and the wrong qty. However, Shirley on their customer services helped me get my issue resolved and we had the packaging we needed within a few days which saved our project. This company has an excellent range of products and the customer service is the best out of the many packaging companies I have used.”
Hi Ryan,
Thank you for leaving such a positive review on your experience. I am so glad to hear that we were able to resolve the issue quickly for you and your order was delivered within days! I will be sure to let our Shirley know of your high praise as I am sure she will be thrilled to hear. Thanks again for your kind words, hope to hear from you again soon :)
Kindest regards,
Shaunie
Good morning,
Thank you for giving us a shot, and even more for leaving us this review! Looking forward to hearing from you again soon.
Kindest regards,
Shaunie
“Brought on behalf of company I work for and we love them! Great quality and decent price. Expensive delivery but that can;t be helped when using DPD!”
Good morning,
Thank you for taking the time to share your positive feedback with us! So pleased to hear that you loved the product and I will certainly feed that back to our team. We look forward to hearing from you again soon.
Kindest regards,
Shaunie
“Very pleased with my second order of boxes from APL. Fantastic customer service makes the order process very smooth. Can’t recommend this company enough for their efficiency and quality of products.”
Hi Sarah,
Thank you for your review and recommendation! We take pride in giving outstanding service to every customer and we are overjoyed to receive your compliment and appreciation. We look forward to printing your boxes again soon :)
Kindest regards,
Shaunie
Good afternoon,
Thanks for taking the time to let us know that you are happy with the speedy delivery of your order! our pleasure to supply you with the bags you needed.
Happy to help if you should need help with anything in the future too!
Kindest regards,
Clare
Hi Suzanne,
Thank you for your review! I am so glad to hear that you were satisfied with our delivery time and responsiveness to your order. Hope to hear from you again soon :)
Kindest regards,
Shaunie
Hi Louise,
Thank you for taking the time to share your wonderful review and feedback! I will be sure to feed this back to both of them as I am sure they will be pleased to hear of your kind words :)
Hope you have a good weekend and take care.
Kindest regards,
Shaunie
Hi Jane,
Thank you so much for taking the time to leave us a positive feedback, we are so thrilled to hear that liked the quality of our products and that they can be used at crafts fairs as well!
Hope to hear from you again soon and have a lovely weekend :)
Kindest regards,
Shaunie
“Good products and excellent communication and reactivity from the customer service :)
The only place we could find a very specific range of colours and quantities for tissue paper.”
Hi Guillaume,
Thank you for taking the time to leave us this wonderful review about our tissue paper and customer service team. I will certainly feed this back to our team as I am sure they will thrilled to hear of your kind words. Hope to hear from you again soon :)
Kindest regards,
Shaunie
“Excellent service. Very helpful staff. The order was dispatched within an hour or so and delivered to Guernsey in the Channel Islands by lunchtime the following day. You cannot do better than that. The product was well made (draw-string bags), competitively-priced and met our needs exactly.”
Hi Peter,
Thank you for giving us a shot, and even more for leaving this review. We are so glad to hear that your order arrived the following day. We strive to delivery great experience consistently and we are so pleased to hear that we have met your needs exactly. Look forward to hearing from you again soon :)
Kindest regards,
Shaunie
Hi John,
Thank you for your wonderful review! I am so happy to hear that you have found our service perfect with product, delivery and price. We look forward to your next order with us :)
Kindest regards,
Shaunie
Good morning,
Thank you for your kind review. I am so thrilled to hear that you love the boxes and the quality as well. We look forward to printing your next order :)
Kindest regards,
Shaunie
