“We found this company on line late Friday afternoon and they had just what we wanted in small quantities.
The ordering system was easy, the goods arrived at 11.30 a.m. Monday morning.
They are a company we would use again.”
Hi Janet. Thank you for taking the time to review APL, I am pleased to hear that you found our website easy to use and that you will be placing another order in the future. We appreciate your feedback, have a nice week. Charlotte
“Very fast delivery! Top quality bags and boxes. Particularly impressed with the durability of the boxes - I'm using these as gift boxes but they will last forever! Perhaps a smaller sized order would be helpful for smaller businesses but otherwise great service.”
Hi Ashley,
Thank you for your review of our brown twist handle carrier bags and A4 luxury gift boxes. I am very pleased to hear that you are happy with the quality of our carrier bags and gift boxes. We hope to see you order again soon.
Thank you
Charlotte
“Updates by text were fab which enabled me to ensure I would be available (or arrange cover) to take in the delivery on the day - thanks. What a wonderful service.
Initially I opted to pay by BACS and thought I would be able to pay upon delivery. After 2 days with no order delivered, I checked on line to find my order had been cancelled. I re-ordered (which was easy to do) but it would have been useful to have got a text to say cancelled and why, which I assume now was due to non payment at time of ordering.
The site may have stipulated immediate payment required when paying by BACS, but if it did I missed it..... ?
Overall, very happy and items of good quality and great value. I will be ordering again in due course.”
Hi Karen,
Thank you for your review of our brown twist handle carrier bags. It is great to hear that you appreciated our delivery updates by text and that our service allowed you to conveniently plan your day. I would like to apologise regarding the confusion of payment by BACS; on selecting this method of payment there is a message that reads ‘Please make bank transfer to APL Express Ltd...’ however I can see that our policy of requiring payment before we despatch orders isn't as clear as it could be. I will work with our web development team so that this requirement is made clearer on checkout. I am very pleased to learn that you are ‘happy’ with our service and the quality of items you ordered. We look forward to receiving your next order. Thank you for your feedback.
Thank you.
Charlotte
“VERY GOOD SERVICE NEXT DAY AS PROMISED I AM JUST A SMALL BUSINESS AND I AM PLESED THAT I DONT HAVE TO KEEP A LARGE STOCK WITH THE SERVICE I GET THANK YOU MARGARET AT HAWKWIND SPORTS”
Hi Margaret,
Thank you for your review of APL and our black plastic carrier bags. It is nice to hear that our box and order quantities help you as a small business; I hope business is well for you and that you order again soon.
Thank you,
Charlotte
“VERY GOOD SERVICE NEXT DAY AS PROMISED I AM JUST A SMALL BUSINESS AND I AM PLESED THAT I DONT HAVE TO KEEP A LARGE STOCK WITH THE SERVICE I GET THANK YOU MARGARET AT HAWKWIND SPORTS”
“Delighted by how quick the delivery was. It was a pleasure to see I wasn't getting penalised because I lived in Northern Ireland - so many other companies either have a min order to deliver to us or charge a ridiculous delivery rate. Looking forward to using yourselves in the future.”
“Excellent descriptions of products( sizes etc) and totally efficient ordering/delivery process. Bags were just what we wanted, we will be back for more and other things and have passed your details to a client of mine.”
Hi Christine,
Thank you for your review of our green cotton bags. I am so pleased to hear that you found our checkout process easy to use. I have shared your comments with our team, Dominic our Copy Writer is very happy to hear that you feel our product descriptions are ‘excellent’. We hope to see you order again soon.
Have a nice weekend
Charlotte
Hi Tracey,
Thank you for your review of our white twist handle bags and white tissue paper. It is great to hear that you are so pleased with the products and the delivery service we offer. I will share your comments with the team. Have a lovely week!
Charlotte
Hi Jane,
Thank you for taking the time to write such a kind review about our counter bags, mailing bags and twist handle bags. I am so pleased you are happy with the items. We hope to see you order again soon. Have a lovely week.
Charlotte
Hi Alan,
It is great to hear that you are so pleased with the counter bags and tissue paper you ordered. Thank you for your kinds words regarding our team and communication. I hope you have a nice week.
Charlotte
Hi Clare,
Thank you for your very kind review. I am happy to hear that you are pleased with the large clear plastic bags. I will share your feedback with the team. We hope you order again soon.
Charlotte
Hi Janet, thank you for taking the to comment on our service and delivery. I am pleased to hear that you are a 'very happy customer'! We hope you order again soon. Thank you, Charlotte
