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“Customer service is basically non existant, never seen such a thing in my life !!! Trying to get a reply for 2 months after multiple attempts the tickets get closed without a reply and live chat is as unhelpful as it gets and always relay the issue to another department that apparently doesnt even exist .
I have no idea how an exchange is able to legally operate this way, stay away if you value your money and if you are trying to get your locked or freeze money back, you can talk to FOS TERBOO N . ORG, they helped me when Ascendex freezed my account.”
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“Three months into my investment, I started to doubt the situation as I attempted to make my initial withdrawal. My account, holding over $111,555 was suddenly locked, and I was advised to contact customer service. Despite my continuous requests to withdraw, they choose to ignore me. Upon discussing my experience with a colleague, I was advised to contact TheresachinRecovery INC, who helped me navigate the process of retrieving my funds successfully.
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“I want to put 0 stars. I got refund to the card and they frozen it. It's frozen for more than 1 week. They asked for documented proof, already sent it. They said 48h maximum time for solve, but nothing it's happen. Just SCAMERS. I am EU citizen, this my money, I choose to get refund for this card, so I reported them to Fosterboon.org, that's how I was able to get my refund.”
“This company has been the worst investment decision I've ever made. They locked my account without justification, and when I sought clarification, they shockingly requested tax payments. After searching everywhere for help, I finally found A M D A R K L I M I T E D ** C0M, and they managed to recover all the money that was taken from me.”
“No response from customer support and case is marked as resolved with no actions done. Says it will take up to 7 days, however issue hanging since 27th of last month.
Account frozen for no reason, no email follow ups. Hard to contact, hard to get a response
Fosterboon.org company actually said they had alot of bad reports on this stvpid company after Fosterboon.org helped me to resolve my case.”
“Although I don't normally post comments, I felt compelled to spend my time on this one! I lost all of my money after falling for ascendex.com's scam! However, I received assistance, and I'm posting my opinion now to assist anyone who were duped by this business! These folks were helpful to me: M, E. R, S. E. Y, H. I. P. C. O. M "Get in touch with them; they'll assist you."”
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“In short the Ascendex has taken my funds and will not approved withdrawals of my funds on account of some bogus AML rules that I have apparently break - although Ascendex cannot tell me which rules?? I have trusted them with a significant amount of money for which they supposedly returned amazing "profits". Happy I stopped dealing with them after, and have been able to complete my withdrawals with the help of FOS TERBOO N . ORG. I recommend FOS TERBOO N . ORG to anyone that's having same problem or having any loss 📉 issues too.”
“I invested a significant amount of money with them, and everything went smoothly until I requested a withdrawal, at which point all of my money disappeared. They responded to my daily emails by saying that you are unable to withdraw money once you have deposited it. Despite spending £629,850 euros, they won't let me take any of it back. Ultimately, I was able to reclaim my money thanks to the Roberts Recovery Firm ( robertslee 6 1 8 @ gmail com ). This information might be helpful, I suppose. If you need help, you can get in touch with her at her reliable chargeback company. Like the company did for me, they can assist you in taking back your life. WhatsApp +1 8. 5 6-5. 4. 9 - 74 69...”
“These AscendEX have resorted to lying, making excuses, fabricating fees and fines, and even employing paperwork tactics to delay the process. I have been attempting to retrieve my initial withdrawal since July. Although it states 'approved' on my account, my bank has not received any funds. It took a while but I eventually found a means to redirect all deposits from this platform with GREY FOOTS COM”
“Horrible company. They literally steal your crypto.
After delisting a token, they gave no direct notification to me as an affected party and simply kept all my tokens because I hadn't removed them within a month. A MONTH with no direct notification, just a Telegram notice. Customer support response: too bad, you should have removed your crypto with the month. Literally lost thousands of USD. until FOSTERBOON .ORG stepped in to recover my money.”
“I began my investment journey with them, starting with $2500 and gradually increasing my level by adding an additional $20,000. For months, everything seemed to be going well, and I was pleased with my progress. However, when I attempted to withdraw my funds, the request was unexpectedly canceled without explanation. Frustrated and worried, I reached out to 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝟑𝟖𝟏𝟓@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 for assistance. They promptly stepped in and worked diligently to help me retrieve my money. Thanks to their support and expertise, I was able to recover my funds. This experience highlighted the importance of having reliable assistance when facing challenges in the investment world. Wh-a -ts- A-p-p +54 -9 -3-7-5-1- 4-7‑8-7-4-6”
“My 200k Challenge disappeared. No response from Ascendex and no response from Quantekkel. What an honorable way to run a business. Just took my money and then say "oh we changed our name or merged with another firm Sorry. I contacted FASTFUNDSRECOVERY.NET and they helped me file my claim and get my money back. [FASTFUNDSRECOVERY{@}PROTONMAIL{.}COM]”
“When I was prepared to get a substantial portion of my funds, I faced numerous delay tactics that obstructed me. To complicate the situation, i got locked out, I waited so long, I started looking into options for aid and stumbled upon HIGHFORESTCAPITALLTD DOT CO. They seem to have really helped a lot of people who ran into the same issues. It’s nice to know there are resources out there for those of us dealing with this frustrating situation.”
