“Gorgeous rug but i ordered the colour raspberry thinking it would look good but it was too pinky/red and too big
Called customer service straight away and they are sending me an alternative and collecting this one at the same time at no extra cost to me
Fantastic service”
“excellent company ordered the lights was here the very next day One small light got accidentally broken but not a problem rang them up they said they would send it out at the very next day”
“Lovely product at a good price, and packaged well. However, the website is misleading in that it gives the impression items are in stock. It was only after I'd ordered and paid that I received an email explaining it was a 'special order' item and would take 4 weeks.
Also received some mixed customer service - never impolite, but I'm not sure it's relevant to the customer to be told someone is on holiday, and as they are a man down, they can't stick to their original promised dispatch times.”
“Excellent service by the team, nothing was too much trouble and any queries that I had pre-ordering were swiftly dealt with. Products were well packaged. Excellent delivery service by DPD”
“Rug arrived on Thursday afternoon I'm very pleased with quality also the colour,Iam most impressed because it has not moved (walked) many thanks mrs E Tyson”
“Website very good with lots of choice and good navigation. Well packaged for delivery.
An alteration to delivery date was dealt with promptly.
Very pleased with purchase.”
“Excellent service would definitely use this company again. The young lady I spoke to was very helpful and when I received my rug it was just what I was looking for. Thanks”
“Fantastic service from Chris and Natalie when the shipping company damaged my goods whilst in transit. Replacements arrive promptly and when promised.
Super dream weaver cushions that look fab !
I would definitely buy again from this company.
Lindsey”
