“Item never showed up, communicate with auto link is extremely delayed aswell as no help what do ever… still waiting on a refund…. 100% never shopping with auto link parts again.”
“I bought an item for a Kia Rio 1600 cc but it turned out that I selected the wrong model.I reordered the right part and it got lost in post,I rang to see what had happened to it.Autolink resent the part and I have just received it today.I would like to thank criss in sales for his prompt response in sorting out my order and his knowledge of the parts I requested.I look forward to dealing with autolink in the near future.Thanks again.”
“Thank you Autolink for such great service. These guys went above and beyond to get the sealed Beams out to me. After Australia Post lost my first order, Autolink took over and I received the Beams in 5 days. You can't ask for more than that. Their online service and communication is very efficient.”
“I still haven’t received the part and I reached out asking for a tracking number with no reply, could you please send out a replacement part or a refund. At this point I don’t mind which.”
“I am very sorry to say , our part has yet to arrive leaving us $290 0ut of pocket. The post office deemed it a lost parcel. I don't know how or why, they had it on the 25July, because we tracked it, it went no further than the truck, it is 22nd August and nothing your service has been perfect, very frustrating for us because we are on a pension. What do we do, we really don't know.”