“Unhelpful and unrpofessional. No locking wheel nut was incldued in the handover but they deny this. Not something you would always think of asking for.
Their offer of a solution is for me to make a 300 mile round trip and they will remove the wheel nuts and replace the, BUT they will only replace them with non-locking standard wheel nuts.
Appalling lack of customer service. All I ask is for them to re-imburse the £35 cost to me from a main dealer to replace the missing wheel nut. But no, they make it difficult, costly and offer a service that is below par. Who on earth would want nuts that don't lock. Nuts in itself”
“My partner brought a car from them and it went wrong after 3 maths he had it checked over by a Aldi garage and found out the belt had been put on wrong so it frayed and went into the engine causing considerably damage to the engine so far it's taken 3 weeks for available car to put it right. Can't believe they put the belt on wrong.l would never go there to buy a car”
