Avro Energy Reviews

“ Any time I have to get in touch with them I find them very friendly and helpful.I have had to arrange a change to my old contract ,they were able to get me a new contract at a better price! ”

“ ive contacted consumer energy helpline, that have told me as they havent refunded in time they owe me an extra £30 each week til they refund me, to send them a recorded delivery formal complaint letter , which ive done. ”

“ I will be complaining to the energy ombudsman As all the others - shocking customer service - 3 months to get overpayment back Account now closed and waiting for refund of credit on account Got through on the phone pretending I am a new customer only for the phone to be cut off! ”

“ AVRO IS A SCAM COMPANY - BEWARE. Closed the account in May 2021 with a credit balance of £92.68. Several e-mails sent to get the balance repaid. Fobbed off with generic replies saying it will be repaid in 10 working days. Nearly 4 month's later and refund still not received. Now given them final notice before referring to OFGEM or proceedings in the County court. ”

“ They acknowledged their error (after waiting 2 weeks for an email reply) and advised they will issue a refund BUT this takes a further 10 working days. ”

“ Very efficient company great help on the phone great service great prices ”