BathEmpire Reviews

1.4 Rating 78 Reviews
C-
Happiness Grade
Read BathEmpire Reviews

Phone:

0800 6345666

Location:

Unit H2, Grovelands Industrial Estate, Coventry United Kingdom

C-

Customer Service - Average

58.73%
Industry Average
Very bad attitude from customer service advisor.
posted 6 years ago - Barrie Dalglish
This company are absolutely terrible, with the most shocking customer services help I have ever had the misfortune to experience.
posted 7 years ago - SC
Poor quality, abysmal customer services, over priced mis described goods.
posted 7 years ago - Charles
Delivery and customer service is appalling. Ok if you can be home many days waiting for delivery that doesn't come
posted 7 years ago - Anonymous
Delivery and customer service is appalling. Ok if you can be home many days waiting for delivery that doesn't come
posted 7 years ago - Anonymous
The customer service is appalling, please take note of all the other poor reviews & stay away from BathEmpire/Soak.
posted 7 years ago - Mr Bingham
No goods delivered despite money being taken. Terrible customer service. After a week of waiting for them to 'investigate' why order didn't turn up and no communication from them, cancelled order. DO NOT USE
posted 7 years ago - Anonymous
Maybe I’m getting the wrong plumbers, but either way this is unacceptable customer service.
posted 7 years ago - Alastair C.
DO NOT USE THIS company.....SOAK.com their customer services is shocking. spent 4 hours choosing everything for their server to go down..next day was told we would receive a text the day before...didn't receive the text until the same day by then they had already been. shocking customer service...rude and unhelpful DO NOT USE THIS COMPANY
posted 7 years ago - Anonymous
Terrible customer service. Not interested in helping to resolve any issues with damaged/faulty goods. Do not buy from this company.
posted 7 years ago - Anonymous