Best Airfares Reviews

1.1 Rating 110 Reviews
F
Happiness Grade
F

Refund - Difficult

18.75%
Industry Average
We have talked to United Airlines needless to say they will not refund us even knowing it’s a scam.
posted 1 month ago - Anonymous
I asked them to cancel both flights, and they stated that they would gladly do it, but they do not refund or give you credit.
posted 2 months ago - Ruben Quezada
If I cancel there was no refund.
posted 2 months ago - Delores
They book my flight on Alaska Airline and called me the next day on January 17, 2024 and told me, the flight price will increase due to no more promotion seats available and they would need $400 more or they will have to cancel my reservation with no refund.
posted 3 months ago - Jerome
We contacted Best Airfares and they stated we needed to pay an additional $100 per ticket to cancel (which we purchased 9) so a total of $900 additionally and that they would refund a portion of our money and we would then have a credit for flights at a later time that had to be used within 24 months.
posted 1 year ago - Anonymous
I was told to simply "fill out a refund form online but that my tickets were non-refundable and non-transferable and that it likely wouldn't happen.
posted 1 year ago - Anonymous
United airline says I'm not eligible for a refund and tells me to contact the agency that sold me the flight so I can get credit and rebook. I don't understand why you did that to me if everything was already paid for, you are extortionists and they just want to steal money from customers and they weren't able to communicate with me and let me know what was happening!!!
posted 1 year ago - JOSELUIS