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The BIB Wine Company Reviews

4.8 Rating 510 Reviews
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About The BIB Wine Company:

The BIB Wine Company offers a range of seriously good wines from small and independent producers, all in the Bag-in-Box (BIB) format. The wines are selected by Head of Wine, Justin Howard-Sneyd MW and sourced direct from sustainable growers. This family run company is fast encouraging quality-conscious drinkers to discover the benefits of the BIB – wines that last up to 6 weeks once open, better value, and better for the environment. The range is available via their online shop and flexible and convenient subscription service ‘The BIB Wine Club’.

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Customer Service - Good

97.44%
Industry Average
The fine wine is of excellent quality. The taster packs allow me to sample the wines before I choose. The customer service is exceptional and it feels like you’re speaking to someone who wants you to enjoy their product but is passionate about it.
posted 1 year ago - Chris
Bag in box wines suit me as I am the only drinker at home. The BIB Wine Company may not be the cheapest, but you know the wine will be excellent quality. The taster packs allow me to sample the wines before I choose which one to order. Great service, and eco friendly.
posted 1 year ago - Janet M
Fantastic wines and excellent service.
posted 1 year ago - Anonymous
My wine delivery did not arrive due to an error by DPD. I contacted BIB and was dealt with in a friendly, efficient and professional manner. My order was resent and arrived the next day. Faultless customer service. The wine has also lived up to expectations. I shall be using BIB again and would recommend them to friends.
posted 1 year ago - Anonymous
Always great to see these arrive! Great wines and great service, what more is there to say!
posted 1 year ago - Lisa B
Having stumbled across BIB wine liking the planet friendly packaging and the authentic brand story, I really didn’t expect to find three of my all time favourite wines here (and I like my wine!). Paired with excellent customer service these guys have got a great proposition!
posted 1 year ago - Liz G
Lovely wine and subscription service which is very easy to use. Customer service is excellent and always feels like you’re speaking to someone who wants you to enjoy their product. I also like the returns / recycling opportunities too.
posted 1 year ago - Carina R
Excellent service Sustainable and quality wines
posted 1 year ago - Nigel W
I was a little confused when I first signed up. I rang the customer service and they were very helpful and clarified my order. Wine arrived as planned.
posted 1 year ago - Catherine S
Lovely wine - and even lovelier customer service. When a different colour wine arrived (twice) to what was ordered, the exchange process was swift and very efficient. Super helpful customer service, cannot fault them! And the wine itself never disappoints, always well curated and delicious.
posted 1 year ago - Kristina K