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Big Lots Reviews

1.3 Rating 45 Reviews
7 %
of reviewers recommend Big Lots

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Big Lots 1 star review on 9th March 2026
Lawrence Sophia
Big Lots 1 star review on 5th March 2026
Catherine
Big Lots 1 star review on 20th February 2026
Alexander
Big Lots 1 star review on 20th February 2026
Williams
Big Lots 2 star review on 16th February 2026
Anonymous
Big Lots 1 star review on 19th December 2025
Natalie Achonwa
Big Lots 1 star review on 12th October 2025
Lolla Jonker
6
Anonymous
Anonymous  // 01/01/2019
A critical issue arose that caused considerable stress as I struggled to resolve it on my own. After reading several positive reviews and recommendations, I decided to reach out to Michael and his team. for their expertise. Their team responded quickly and clearly, eliminating long wait times and confusing communication. The support staff listened attentively and showed real patience as I explained the situation and my concerns. Their commitment to fully understanding the issue before offering a solution was evident at every step of the process.
Big Lots 1 star review on 28th November 2025
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Posted 4 months ago
They don’t just solve problems, they redefine what exceptional digital customer care looks like
Big Lots 1 star review on 2nd November 2025
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Posted 5 months ago
They don’t just solve problems, they redefine what exceptional digital customer care looks like
Helpful Report
Posted 5 months ago
They don’t just solve problems, they redefine what exceptional digital customer care looks like
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Posted 5 months ago
Weeks of unanswered queries had me doubting whether I’d ever see progress. Then, Thomas Mitchell entered the picture—and everything shifted. From the very first message, I knew I was in capable hands. They combined technical expertise with empathy, communication, and transparency. Every concern I had was addressed thoughtfully and promptly. When the resolution came, it was flawless. It wasn’t just about solving an issue—it was about restoring confidence. #CustomerSatisfaction #TechWithHeart #ProfessionalCare
Big Lots 1 star review on 1st November 2025
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Posted 5 months ago
It started with a small alert — something I almost ignored. But that tiny sign turned out to be a major breach attempt. My accounts, my savings, my identity… all at risk. I was terrified. That’s when Michael and his team stepped in. The moment I reached out, they moved fast. They isolated the threat, recovered my compromised data, and rebuilt my system’s defenses from the ground up. Every message, every update was clear and reassuring. Their expertise showed in every detail. In the end, not only did they stop the breach — they turned my entire digital setup into something I can finally trust again.
Big Lots 1 star review on 27th October 2025
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Posted 5 months ago
They were patient, empathetic, and understanding. They let me explain everything without judgment. That kind of treatment made me feel valued and gave me the encouragement I desperately needed.
Big Lots 1 star review on 12th October 2025
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Posted 5 months ago
I was truly surprised by how trustworthy and supportive they were they made what felt impossible finally manageable.
Big Lots 1 star review on 12th October 2025
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Posted 5 months ago
I was truly surprised by how trustworthy and supportive they were they made what felt impossible finally manageable.
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Posted 5 months ago
I was truly surprised by how trustworthy and supportive they were they made what felt impossible finally manageable.
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Posted 5 months ago
Alpha Recovery Firm Made the Impossible Possible!
Big Lots 1 star review on 7th September 2025
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Posted 6 months ago
Frozen Account? No Problem — Alpha Recovery to the Rescue!
Big Lots 1 star review on 29th August 2025
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Posted 7 months ago
Truly authentic, trustworthy, and a real lifesaver!
Big Lots 1 star review on 25th August 2025
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Posted 7 months ago
Haven’t made a single cent! This platform is a total scam!
Big Lots 1 star review on 21st August 2025
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Posted 7 months ago
Real Help, Real Results—Thanks Alpha Recovery
Big Lots 1 star review on 15th August 2025
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Posted 7 months ago
I thought I had tried everything to resolve an issue with my online trading platform, but nothing seemed to work. Then I reached out to Mrs. Olivia and her team, and I couldn’t have been more impressed. They took a personal approach to my case, listened attentively to my concerns, and worked quickly to get things sorted out. Thanks to their professionalism and dedication, I was able to find a solution that worked for me. I would absolutely recommend them to anyone facing similar struggles.
Big Lots 1 star review on 8th June 2025
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Posted 9 months ago
Do not buy furniture at Biglots. They say it is 0 interest for 12 months but they lie and charge interest and then trying to correct the error, they give you the runaround. I will be reporting to the Better Business Bureau and report to corporate.
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Posted 1 year ago
The ladies in furniture are rude !!!!! The last 2 times .I have bought Lots of furniture from here After today no more .I left the store and went Too the Winchester store They was all nice and helpful .The Martinsburg store one of the rude ladies Was the manager of the furniture ..
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Posted 3 years ago
I was looking for new curtains. I had a certain style and color in mind. I had shopped online and was now checking local stores. Luckily, I went to Ollie's before Big Lot's. Ollie's had good quality curtain panels for $10.00, Waverly and others. Big Lot's had brands I did not recognize for $25. Ollie's sheers were $6.99. Of course, I bought them. Big Lot's? $10. I noticed Big Lot's lovely Broyhill sectional sofa when I walked in but I also noticed a coffee table with the set that severely needed dusting. Of course, the shelves in Big Lot's contain many types of items. They are crowded together, not neatly arranged as you would see in a large chain store be it department store or grocery store. Both Ollie's and Big Lot's are selling closeout items. But Big Lot's suddenly thinks that it is an upscale department store. The problem with this is the dusty coffee table and, on another occasion, the things that I asked the store worker for that they don't carry as would be done in normal chain stores. They only carry what you have been able to buy as closeout lots. Again, there are the prices. I looked at my brand of cat food at Big Lot's. It was as much as any major grocery store, more than some. It is not as if their store is well decorated and carrying designer products. They usually don't. Of course, you will find Boyhill Naples collection furniture at Big Lots but if you go to Broyhill and click on it, it will lead you back to Big Lots. They are the only sellers of this collection. Does this mean that this is a bad collection? Certainly not, but it means that this Broyhill is a closeout lot or a super low priced set from Broyhill sold only to Big Lots. Big Lots Google listing states "Big Lots! Live BIG. Save LOTS." That is completely untrue. Overall, Big Lot's is pretty much a cheap store now trying to masquerade as an expensive department store. I will not shop at Big Lot's again but I will keep checking back with Ollie's. I have gotten some really amazing deals on quality products at Ollie's.
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Posted 6 years ago
Big Lots is rated 1.3 based on 45 reviews