“I ordered a press fit bottom bracket. As there's no real industry standard, I made a bit of an error and got the incorrect part. I tried emailing twice and got no response, so I called instead. The guy I spoke to was very helpful and I ordered the correct part instead. I then emailed once again regarding the return of the first bottom bracket. Again, no response, checked spam just in case. I'll return the original, and presumably get credited with the amount I paid.
Maybe it's just cos folk are on holiday and this may well explain the lack of email response. It's a hectic time of year. These guys really do have an amazing stock of parts, and they don't mess about getting them out to you”
“Fast delivery, excellent service when needed to return (as ordered the wrong size initially) & immaculate items, very happy & will definitely order from again (purchased 2 pairs of bike shoes for my Hubbie) 😊”
“Very good on stock, price & delivery. I have bought several items from Bikeparts.co.uk, always as described. They appear to have a great stock of stuff that other retailers do not have. I use them whenever I can”
“website was easy to use and navigate in locating desired item. Straight-forward ordering process. Rapid response to request and fulfilment of ordered item which arrived before the stated delivery window. item arrived in good condition, well packaged. i was able to track the item from vendor to destination online.
i would recommend the services of your company again.”
