“Bought an Ultegra chainring, despatched on time. Unfortunately not able to fit it due to problems with old chainset so returned for refund. Refund sorted really quickly. Great service”
“I ordered the wrong part. Returned it next day and was refunded straight away. Even tried to fine me the right part but it was out of stock. Very good customer service”
“Great service. First time using Bikeparts, best price I could find and what surprised me, cheap price but good service, they don’t usually go hand in hand. I have since used again and just as happy. A great company to deal with unlike many these days. Keep up the awesome work :).”
“Ordered the parts and never received them. I did contact bikeparts they said the parts had been held up in transit and to wait a few more days. The parts are still not received so contacted bikeparts and asked for a refund. They replied very quickly and refunded me the full amount that is why I have given them a 3 star. 2 star deducted due to me not receiving the parts, which was a problem with the delivery company!”
“Very efficient service - the Park Tools crown race setting tool arrived within a couple of days of ordering. The tool itself is very effective - the 1" Tange headset crown race was fitted in minutes. I would definitely buy kit from Bikeparts-co-uk again.
Ian Campbell”
