“I was looking for an out-front mount that hosted a wahoo element roam and a cateye 800 light underneath. This was the perfect resolution and the customer service interaction to help me decide and better understand if this would or would not be suitable was first class.
Great device, Great service”
“A great multi-buy promo on Conti inner tubes coincided with hawthorn hedge-cutting season so I ordered a good selection on Weds afternoon and received them at Friday lunchtime. That's superb for a free delivery service. The tubes are exactly as described and now I'm set up for a long time.
Great prices, great service”
“I bought a part that is usually pretty expensive (Shimano Ultegra outer chainring) and I've been keeping an eye out for bargains on it. BikeParts came up trumps (saving me at least £30) and their service was spot on.”
“Easy to search and locate parts. Specific part numbers and details clearly identified. Good prices and quick delivery [with progress advice and tracking]. Can't ask for more than that - very happy.”
HI John,
Thank you for your review,
Refunds are processed within 24 working hours of us receiving the item back, if you have not had the refund yet it would be more than likely be as we have not had the item back, if you have the tracking information for the returned package please contact us at sales@bikeparts.co.uk so we can check this for you, it may be a case of the item has not arrived back to us yet, but the refund will be processed promptly once we receive the item back as long as you have included the return note so we know you have sent it back.
Kind regards
Bike Parts
