“As a problem gambler I have self excluded myself from all casinos and bookmakers. Some how BOTB is excluded from this regulation as they are deemed a ‘skill based game’. This is wrong on so many levels and I have lost hundreds of pounds on BOTB whilst being self excluded. All of which BOTB have shown no empathy or care for in their responses to me.
They don’t care about people with gambling addictions and they have just discovered a new way to exploit gambling addicts which is exempts them from having to care under some legal technicality. It’s so wrong and unethical.
They may claim that they are not a gambling operator, but the simple fact that they have games such as 'instant win'. Which the involvement of the game only involves click a button and then a random outcome occurring, is not different to a slot machine or the likes. Why are the bookies on the high street forced to comply to gambling laws, yet BOTB goes unregulated and ruins lives?”
“I filed an email complaint through "MADACOVI. CO" after this company scammed me and i was able to recoup my loss. It was a long journey, too long to fit into one post but i hope other people get help too. I almost lost my sanity because of that horrid experience but grateful i got help.”
“No cash payout.
£50cash win on daily competition
More than week ago.
Numerous emails, messages.
Can't get in touch.
BEWARE BEWARE BEWARE
Fraudulent competition”
“I was a BOTB lifestyle winner back in Feb 2021, I won the PS5 bundle. I was shcoked when learned they are posting prizes on their site without the ability to source them before hand. I waited 4 months for my PS5 in the end i gave up and was able to source 3x PS5 for my family and friends via Discord premium alerts. After arguing for 4 months they finally agreed to give me cash alternative only when I got lawyers involved. Now i am having a new issue the gaming chair i recieved as part of my bundle is defective the leather has worn out and the stiching is ripping. I contacted BOTB to sort it out as they supplied me with the item they told me to contact the manufacturer myself? as their job is only to supply the product? They have a supplier which sent me the chair I spoke to them they told me their not responsbile? So i contacted the manfuacturer directly their based in germany and responded to me in german? so what I meant to do? been asing BOTB for help but they wont help me at all. Under T's & C's 12.1 they believe their protected I have now got my barrister involved to tell them whos now responsible. I contacted the CEO for both companies via LinkedIn and both are ignoring my claims. My barrister has began the paper work. This company is a joke. You have a better chance of winning the lottery it is all fraud and a scam! they can't source prizes and their odds are awful so many better competition sites out their with real customer satisfaction. AVOID like the plague. Check my other reviews for the real awesome competition websites were you win and get your rpize in 24 hours (next day)”
“I used to watch "Bruce Price is right" and the price is not right on this site. I have been a member for years and spent hundreds if not close to thousands but never won a dime. the prices always seem to be inconsistent across the site”
