Brandy Melville Reviews

"I was wrongfully accused of theft for a 5 dollars item at the store after I had repeatedly explained to the security guard that I did not step out of store and I was planning to pay for it before I leave the store. Not just my explanation was completely ignored, I was yelled at for no reason, accused of being a thief without any evidence, humiliated in front of every customer who were present at the store, and threatened by the security guard. Even though they realized that it was a misunderstanding after my friend talked to the store manager, they did not apologize."

"I was wrongfully accused of theft for a 5 dollars item at the store after I had repeatedly explained to the security guard that I did not step out of store and I was planning to pay for it before I leave the store. Not just my explanation was completely ignored, I was yelled at for no reason, accused of being a thief without any evidence, humiliated in front of every customer who were present at the store, and threatened by the security guard. Even though they realized that it was a misunderstanding after my friend talked to the store manager, they did not apologize."

"Purchased Christie hoodie-black. After one wash it turned a different color. Emailed customer service and they quickly stated their policy after tags removed and a wash unable to return. I asked for help with how to get that color back and they never replied. Crappy customer service in my opinion and a defective product! Wasted money on a hoodie that changed color after ONE wash. Would give them no stars if I could. What about your customer? What about the teens that purchase their clothes? It\u2019s like after purchase no longer their problem. Will never shop there again for my teen. After the first reply within 10 minutes they stopped communication!"