2.00 Rating 1 Reviews
Happiness Grade have a Customer Happiness Grade of E. Customers are unhappy with their customer service.

Industry Average
I am copying and pasting the Energy Ombudsman's decision against EDF Energy: 'Conclusion After reviewing your complaint, whilst I am satisfied that the billing of your account (based on the current evidence to hand) is valid, I do acknowledge that you have experienced a poor level of customer service as the company has failed to respond or provide you with assistance in regards to your gas meter concerns.
- Hirsch Sharma