bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,417 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,417 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 3 star review on 23rd August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service. Engineer was very professional, very polite. did a nice , neat and clean job. there was no mess. Case manager was very helpful. she was very good in her communication. The equipment is good. only thing that i will suggest, there should be a lock to lock the cable while it is charging for security. Thank u guys,”

Helpful Report

Posted 7 years ago

“No ability to buy charging cable from Fitter and as out of stock purchased from 3rd party Issues with registration on line with App”

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Posted 7 years ago

“The process was easy and well explained. The installer was efficient, friendly and the drive was left cleaner than it was when he arrived All in all a stress free and speedy process”

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Posted 7 years ago

“Great installation but Customer follow up, lack of user manual and generally super slow responses to requests for help undermined an otherwise great customer experience.”

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Posted 7 years ago

“I constantly had to chase for answers, no call backs when promised. The surveyor didn't give adequate info to us for our electrician and then didn't supply the account manager with a report afterwards. The engineer who came to fix the charge point complained that the team at the office "didn't know what they were doing"”

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Posted 7 years ago

“Very efficient service”

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Posted 7 years ago

“They came and knew exactly what to do, all fitted after asking where I wanted things to go and job was finished in no time.”

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Posted 7 years ago

“The installer was very good at his job and made the installation as unobtrusive as possible.”

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Posted 7 years ago

“Apart from having to reschedule the installation owing to engineer shortage caused by illness, a good outcome.”

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Posted 7 years ago

“Had a good experience with no issues regarding home charge installation.”

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Posted 7 years ago

“Engineer was excellent”

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Posted 7 years ago

“Michael was excellent. Thank you.”

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Posted 7 years ago

“Would never use this company and l don’t recommend them to any one ever”

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Posted 7 years ago

“It took me weeks and weeks to get this sorted out, with lots of wrangling over who would pay the bill. In the end it was sorted out to my satisfaction, and the installation itself went very smoothly.”

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Posted 7 years ago

“Very good service.Turned up on time and carried out job in a professional manner”

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Posted 7 years ago

“Very good service and great installer.”

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Posted 7 years ago

“From start to finish all of your staff we helpful and professional”

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Posted 7 years ago

“Your office staff are a nightmare. Terrible communication, incapable of explaining what they need, the whole process was a massive headache. And they sent me 4 units while I was on holiday. Good job the cat sitter took them in or they'd have been on the front door step for a fortnight. The electrician who did the fitting was great. Pleasant, straightforward, job done. And he took the 4 units away. Nice guy.”

Helpful Report

Posted 7 years ago

“Excellent communication and installation by the engineer. Really positive experience.”

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Posted 7 years ago

“What a fantastic installation by a great electrician 10 out of ten”

Helpful Report

Posted 7 years ago

bp pulse is rated 3.9 based on 4,417 reviews