bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,417 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,417 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 3 star review on 23rd August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the service”

Helpful Report

Posted 7 years ago

“People at call centre are very nice but are clearly overworked and cannot keep on top of all the customers needing their help. It is very difficult to get through on the phone and they do not respond to emails.”

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Posted 7 years ago

“Excellent in everything. Speed of fitting charger, telephone and email conversations, information pre and post fitting.”

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Posted 7 years ago

“it took a long time to get done.”

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Posted 7 years ago

“Installation was done without problems. It pays to be prepared. The analytical Software is very poor, I expected better, not worth the £100.00 extra. Overall I am happy.”

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Posted 7 years ago

“Applying for the grant,ordering the charger and installation were simple with chargemaster. The only criticism I can tender was about supplying photos for pre installation I think they could have been a little more detailed in there requirements, but that may have been my fault. Great product and service.”

Helpful Report

Posted 7 years ago

“The engineer was on time, very efficient and he installed the charging point precisely where required. Polar really need more fast public charging points to the South and West of London, probably nationally. Even with a 250 mile range, journeys need to be planned very carefully.”

Helpful Report

Posted 7 years ago

“My local DNO advised that under the code of practice all installations should be subject to inspection to assess their suitability. Chargemaster did not do this. The Chargemaster installation engineer was unable to obtain a suitable earth reading and ran out of time. I was obliged to engage (at my expense) my own locally based specialist who quickly secured a satisfactory earth. Once informed of this Chargemaster were slow to follow up to complete the installation.”

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Posted 7 years ago

“Easy. To use and works well.”

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Posted 7 years ago

“Staff never returned one. Of my fourteen calls Delays too long for service Management extremely poor”

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Posted 7 years ago

“The initial contact was very poor : slow, with confusing documentation requests. Our house needed a survey, which was done well, but then nothing happened until I chased. Finally, the same fellow who did the survey came and fitted and did a good job. Very happy with the outcome. So, poor back office, good product and fitting is my conclusion.”

Helpful Report

Posted 7 years ago

“Very good, professional service.”

Helpful Report

Posted 7 years ago

“From initial enquiry to the completed installation of my home charge system, the whole process was a breeze. I was kept well informed at all stages of the process by knowledgeable and helpful staff who even took care of handling my government EV homecharge scheme as well as my car’s manufacturer”s rebates - and I am delighted with how quickly the installation was carried out. Overall, an excellent service that I’m happy to recommend.”

Helpful Report

Posted 7 years ago

“BP Chargemaster need to keep up to date with any changes to paperwork etc. e,g, change to Registration document.”

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Posted 7 years ago

“Customer service was excellent and the engineer was very professional for the installation”

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Posted 7 years ago

“Very efficient”

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Posted 7 years ago

“Installation was great product seems very good but I think the extra £95 for a lockable system is far too much.”

Helpful Report

Posted 7 years ago

“Great installation, and really easy to use”

Helpful Report

Posted 7 years ago

“Very good service and really pleased with my charger”

Helpful Report

Posted 7 years ago

“The engineering side was excellently undertaken, with minimum fuss and a very neat install. However, the arrangements to get the visit organised was very clunky, you are too regimented in the need to have a vehicle in the pipeline before proceeding with the date of the install.”

Helpful Report

Posted 7 years ago

bp pulse is rated 3.9 based on 4,417 reviews