bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,414 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,414 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and use of an i3 for a week”

Helpful Report

Posted 8 years ago

“MK is good location for me. Staff were friendly and efficient. Extended test gave good impression of the car not possible in a short test drive.”

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Posted 8 years ago

“Efficient and were able to problem solve. Our energy company were less good!”

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Posted 8 years ago

“Great engineer, polite and did the job well.”

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(Pete M.) - Posted 8 years ago

“Very accommodating, understanding and went beyond on the installation day.”

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(Nathan. B) - Posted 8 years ago

“They were efficient and knew exactly what had to be done.”

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(Thom H.) - Posted 8 years ago

“Process was simple and straight forward, all my questions were answered throughout the process even the very technical ones!”

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Posted 8 years ago

“There seemed to be some confusion with the initial set up and inter office communication. However the actual installation experience by Paul was second to none. He was courteous, professional and could not have been more helpful. Based on the office experience of arranging the installation I would not have recommended Chargemaster, but the installation itself was so well handled by the installer that I would recommend Chargemaster on this basis alone.”

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(Paul W.) - Posted 8 years ago

“Speed..efficiency..professional..informative.”

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(Mike K) - Posted 8 years ago

“Unnecessary demand for documents relating to my property. Poor sales procedure that failed to explain what device options are available. Completely disorganised response when my installation appointment had to be cancelled because of bad weather.”

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(Emerson F.) - Posted 8 years ago

Hi Stephen, We're really sorry for any inconvenience caused throughout your installation application. We do unfortunately require several documents and photos before the installation to ensure that it is eligible for the OLEV grant before visiting your property to avoid disappointment. We are looking at ways to improve customer experience so appreciate your feedback.

Posted 8 years ago

“Their communications were excellent, every single staff member I spoke to were helpful, friendly and very professional. Even the fitter offered me advice on cables over and beyond his duty. I am very impressed with this company and have already recommended them to colleagues who are considering similar types of car.”

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(Scott R.) - Posted 8 years ago

“I was very happy with the time it took from the first phone call to the time of installation no messing me about was told a date and time and that is exactly when it happened”

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Posted 8 years ago

“They did a good job and on time.”

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Posted 8 years ago

“Firstly the installer was prompt and very courteous on the visit. Out of 5 stars I would give 6 if possible. Excellent installer. I would recommend Charge Master to every friend, acquaintance or family member. Great Job !”

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(James W) - Posted 8 years ago

Thank you so much for your lovely review Benedetta. We will ensure this is passed on to James, your engineer.

Posted 8 years ago

“Chargemaster dealt with all the grant paperwork submission very efficiently. Glen Moulton our engineer turned up bang on time and discussed the installation and routing of cables carefully before carrying out a very neat trouble free installation. My hybrid car won't arrive until the end of March, but I am sure the Chargemaster unit will function perfectly.”

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(Glen N.) - Posted 8 years ago

“The ChargeMaster team operated promptly and efficiently throughout the purchasing process.”

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(James W) - Posted 8 years ago

“I can only comment on the installation, which was excellent. We have yet to take delivery of our electric car, it was meant to come in May and will now be September…”

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(Glen N.) - Posted 8 years ago

“Because they sorted out our charger for us within about 5 days after car dealer had been dealing with it for 7weeks so thank you chargemaster”

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(Alan R.) - Posted 8 years ago

“They went under the floor boards as opposed to leaving the cable around the house. Neat solution. Thank you. Only draw back was that we had to take a day off as it couobe accommodated at another time. Nice guys. Friendly and modest.”

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(Glen N.) - Posted 8 years ago

“Paul answered every question i had did a thoroughly professional installation was clean and tidy and a pleasure to meet as a member of the chargemaster team.”

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(Paul W.) - Posted 8 years ago

bp pulse is rated 3.9 based on 4,414 reviews