bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,417 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,417 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 3 star review on 23rd August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The equipment works really well and was installed very professionally”

Helpful Report

Posted 6 years ago

“The charging point was installed as scheduled and looks very good with the wiring very neatly run to the consumer unit. Overall, an excellent installation process.”

Helpful Report

Posted 6 years ago

“The whole application process was overly complicated and very stressful. Made more so because of the grant application attached to the installation. The actual installation was done by a very competent and helpful electrician which did a lot to restore our faith. Without this it would have been zero stars.”

Helpful Report

Posted 6 years ago

“Sent wrong information at start of process. Installation really bad. Nice chap but what a mess hemade of my walls inside and outside. Not happy”

Helpful Report

Posted 6 years ago

Many thanks for taking the time to leave us this feedback. I am really sorry to hear of your poor experience and will arrange for someone to call you to discuss. Thanks, Andrew S

Posted 6 years ago

“Very efficient company , everything went smoothly from purchase to installation. Very happy with all aspects of our dealings with Chargemaster”

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Posted 6 years ago

“Very need installation and easy to use. The App which monitors usage is really useful”

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Posted 6 years ago

“Good service once all the hurdles have been negotiated”

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Posted 6 years ago

“In the end, I was very pleased with the installation and the service, largely through the intervention of an ‘ ambassador’ , but before that communication and personal service was very lacking. There is the potential of a good company here, but these issues need attention . The answer to the next questions are based on the pre- ambassador experience”

Helpful Report

Posted 6 years ago

“I have very recently purchased a RenaultZoe ZE50 which came with a Chargemaster unit. I received an untethered unit which works really well. It has a locking key which restricts access to the charger. I do not use that as I doubt whether anyone is going to park on my drive for a few hours to steal my electricity, but I can see how this would be very useful in some locations. I do wonder whether I should have had a tethered unit installed as it would be less hassle, as I would not have to keep getting the cable out of the boot. Overall I am really pleased with the charging unit.”

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Posted 6 years ago

“Excellent equipment and service from the installer”

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Posted 6 years ago

“Company a nightmare to deal with phone selection all wrong. Get through after half an hour only to be transferred to another dept. Another half hour hanging on.”

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Posted 6 years ago

“Service and product excellent. Installation perfect. Very happy with everything. Thanks”

Helpful Report

Posted 6 years ago

“Mohammed was the electrician who installed the unit and he explained exactly what he was going to do. He was very polite and professional leaving the site very tidy. Well done.”

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Posted 6 years ago

“It charges cars, but I think it needs a cover to keep the rain and sunshine off the plastic”

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Posted 6 years ago

“Charge point AND the fuse board was positioned outside. Was told it is waterproof. It isn’t. Needs to be resited urgently.”

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Posted 6 years ago

Many thanks for taking the time to send us this review. I have forwarded this to our installation manager to ensure that we contact you as soon as possible to talk through your concerns. Thanks, Andrew s

Posted 6 years ago

“A very neat installation and very easy to use.”

Helpful Report

Posted 6 years ago

“Customer service was good even with the COVID issues. Helpful with the form filling in and on time with the fitting. All working well.”

Helpful Report

Posted 6 years ago

“Great installation, very professional installer. Product looks good 👍”

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Posted 6 years ago

“Easy process for applying and the fitting and use of system.”

Helpful Report

Posted 6 years ago

“Very professional approach with an excellent and informative installation engineer.”

Helpful Report

Posted 6 years ago

bp pulse is rated 3.9 based on 4,417 reviews