bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Company very good great installation minimum disruption . Office staff very helpful and informative”

Helpful Report

Posted 7 years ago

“really good communication and engineer done great quality job”

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Posted 7 years ago

“The first survey was carried out promptly. At no time did the operative try to ‘sell’ the Chargemaster product, but it quickly became apparent that the BMW charging point needed a new 32A cable to the non-attached garage, while the Chargemaster charger could be run from the existing electricity supply. It was a no-brainer. I decided on the Chargemaster product and it was provided a week later, installed efficiently and safely and the Electrician , Nathan, was extremely helpful and a very good worker. A pleasure to do business with - although I have to say that for such simple piece of equipment, all these chargers, whoever the. Supplier may be, are extremely over-priced for what they are. A week later all seems to be going well and I am very satisfied.”

bp pulse 5 star review on 7th August 2018

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Posted 7 years ago

“Excellent Service Very help full customer service Very Professional”

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Posted 7 years ago

“Engineer was very friendly and efficient and done a cracking job. Very pleased with overall experience. Job booked in also with no issues.”

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Posted 7 years ago

“The whole process from booking the Homecharge to having the unit fitted was perfect - communications were great, support completing forms etc. The engineer visited to check the install as mine wasn't straight forward, and on the day everything went perfectly, he was professional, efficient and quick.”

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Posted 7 years ago

“Very helpful the installer (electrician) was excellent polite thorough fantastic job Thankyou”

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Posted 7 years ago

“Rang me in advanced to ensure I was available for the appointment. Arrived on time. Very polite. Explained everything very clearly. Gave me a demo of the charging process. Cleaned up after himself. Ensured I had all the documentation and explained it clearly. I was very pleased with the service. Thank you very much.”

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Posted 7 years ago

“The charger was fitted very quickly and efficiently. The arrangement of sending photographic evidence of the consumer unit and location of charging point in advance was very effective - and when it had been approved, an installation date was given very quickly. Whole process was excellent.”

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Posted 7 years ago

“Very pleased with the job done . Tidy and polite”

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Posted 7 years ago

“Great work, very neat!!”

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Posted 7 years ago

“I am very pleased with the excellent service I got from Chargemaster. Thank you!”

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Posted 7 years ago

“Enginner who installed the unit was exceptional”

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Posted 7 years ago

“The engineer who came to do our installation (Tom) was very competent and friendly. He kept us informed at every stage of the work, explained how the charging point worked and was able to answer questions. Very happy!”

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Posted 7 years ago

“Excellent. The communication was good, the installer - John from Hull was on time and polite. He took the time to discuss my options before starting the work, something I feel was very important. He was clearly qualified and competent, as well as being tidy and respecting my home. He also answered my questions with a keen interest on the subject of EV's. I feel John was as decent and friendly as I could have wished for, and exceeded all of my expectations. My installation was financed by OLEV and Renault, and would have been fairly expensive if I had paid, but then the unit cost and an electrician for half a day is expensive - so I can't complain and certainly wouldn't want a company who cut corners to save a few quid. The unit was tested (for functionality with a test rig) by John, and clearly explained how to use it (as well as being given full instructions on paper, and a full electrical works certificate, and I witnessed electrical tests on the circuit during installation). The first time I used the charger it worked flawlessly - plug in and it charges! Clearly John installs in a professional manor, presumably to Chargemasters usual standard, however I do feel he went above and beyond what i'd expect from any tradesman.”

Helpful Report

Posted 7 years ago

Hi Samuel, Thanks so much for such a lovely review. We will pass this on to John!

Posted 7 years ago

“I was very impressed with the fitter of our charger- he did a very clean, tidy job and explained how the charger worked before he left. I’d definitely recommend Chargemaster to anyone considering a charger fitting.”

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Posted 7 years ago

“Friendly and helpful”

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Posted 7 years ago

“Very friendly, knowledgeable and professional installer. It was a pleasure to have the engineer work in my home.”

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Posted 7 years ago

“The good fitter was done the job and I was very happy thanks”

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Posted 7 years ago

“They provided an excellent service, communicating clearly what I needed to have in place first, giving me options of dates for fitting and letting me know the time it would take. The fitter couldn't have been more pleasant and accommodating despite having to come back to complete the job because my energy company hadn't fitted the isolating switch correctly.”

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Posted 7 years ago

bp pulse is rated 3.9 based on 4,413 reviews